Young Persons Support Worker

Moxie People; Carmarthen; On-site; GBP 23,000 - 30,000; Part time

Benefits offered by this job

Sleep-in pay

Job summary

Moxie People is seeking a Young Persons Support Worker for a 24-hour supported housing project in Carmarthen. This part-time role covers shifts including mornings, evenings, and weekends, with rota-based sleep-ins (11pm-7am) and additional payment per sleep-in. Salary is £25,877 per year, pro-rated for part-time hours.

You will support young people aged 16-25 with complex needs to gain life skills, rights, and independence through person-centred plans and collaborative teamwork.

Qualifications

• Experience supporting vulnerable individuals with complex needs.
• Excellent communication and conflict de-escalation skills.
• Knowledge of safeguarding protocols, GDPR, and professional boundaries.
• Flexibility to cover mornings, evenings, weekends, and sleep-in duties.
• Full UK driving licence and access to a vehicle for business use.

Responsibilities

• Person-Centred Support: conduct needs assessments, manage risk assessments, and deliver tailored, task-focused support plans.
• Independence & resilience: assist tenancy management, budgeting, digital inclusion, and access to education or training.
• Safeguarding & advocacy: promote self-advocacy, safeguard vulnerable adults and young people, and liaise with external services.
• Collaborative working: join clear shift handovers, work with multi-agency networks, and maintain accurate records.
• Positive impact: support life skills and emotional wellbeing.

Skills

Communication

Conflict de-escalation

Teamwork

Basic IT skills

Education

NVQ Level 3 (Social Care)

Tools

MS Office

Teams

Job description

Job Title: Young Persons Support Worker - 24-Hour Supported Housing Project - Youth Support 16 to 24

Location: Carmarthen

Shift Pattern: Morning, evening, and weekend shifts, plus rota-based sleep-ins (11pm-7am with additional payment per sleep-in)

Salary: £25,877

PLEASE NOTE THERE ARE: 16, 24 and 32 HOUR WORKING PATTERNS AVAILABLE

PART TIME

Are you passionate about helping young people build independent, fulfilling futures? We are seeking a dedicated, empathetic, and adaptable Support Worker to join our dynamic team in a 24-hour supported housing project.

Working with young adults aged 16-25 who have complex needs-such as mental health challenges, substance use, or experiences of domestic abuse-you will deliver person-centred support that empowers individuals to develop key life skills, take control of their rights, and shape their own lives.

Key Responsibilities

• Person-Centred Support: Conduct regular needs assessments, manage risk assessments, and deliver tailored, task-focused support plans.
• Independence & Resilience: Assist young people with tenancy management, personal budgeting, digital inclusion, and accessing education or training opportunities.
• Safeguarding & Advocacy: Promote self-advocacy, safeguard vulnerable adults and young people, and liaise with external health, legal, and community services.
• Collaborative Working: Participate in clear shift handovers, work alongside multi-agency networks, and maintain accurate support records.
• Positive Impact: Support clients with life skills, emotional wellbeing, and positive parenting where applicable.

What We Are Looking For

Essential Criteria:

• Experience: Proven track record of supporting vulnerable individuals with complex needs (e.g., domestic abuse, mental health, substance use).
• Skills: Excellent communication, conflict de-escalation, and team-working abilities, with proficiency in basic IT (MS Office/Teams).
• Knowledge: Sound understanding of safeguarding protocols, GDPR, and maintaining professional boundaries.
• Flexibility: Ability to cover mornings, evenings, weekends, and sleep-in duties.
• Requirements: Good general education, full UK driving licence, and access to a vehicle for business use.

Desirable Criteria:

• NVQ Level 3 (or equivalent) in Social Care, Housing, Youth Work, or a related field.
• Training or awareness in trauma-informed practice, Adverse Childhood Experiences (ACEs), mental health support, or substance misuse.
• Familiarity with tenancy sustainment, welfare benefits, and the Housing Support Grant framework.

Why Join Us?

You will work in a supportive, value-driven environment focused on fairness, flexibility, and inspiring positive change. We offer ongoing learning, regular supervision, reflective practice, and opportunities to complete formal care and support qualifications within your first 18 months.

If you are resilient, calm under pressure, and ready to make a real difference to young lives, we would love to hear from you.

Location: Carmarthen

Type: Permanent

Job: Young Persons Support Worker

CODE: INDHV