Young Person Team Leader

LiveWest; Northam; On-site; GBP 60,000 - 80,000; Full time

Job summary

A social housing provider in Northam seeks a dedicated Team Leader to oversee support for young people in housing services. You will supervise a team, allocate cases, and ensure high-quality service delivery. The ideal candidate has experience with diverse young populations and a strong understanding of safeguarding practices. This is a full-time role with flexible hours.

Benefits

Generous Annual Leave

Health Benefits and Perks

Learning and Development opportunities

Family Support policies

Qualifications

• Experience working with young people from various backgrounds.
• Familiarity with safeguarding practices and youth development.
• Effective communication and crisis management skills.

Responsibilities

• Supervise and support a team of Youth Development Workers.
• Allocate cases and conduct timely assessments.
• Collaborate with external agencies on safeguarding matters.

Skills

Experience working with young people with diverse needs

Strong understanding of safeguarding and relevant legislation

Ability to make sound decisions

Willingness to work flexibly outside normal hours

Education

A Level 3 qualification in a relevant field

Safeguarding certification

Desirable: Coach qualification

Desirable: Mental Health First Aid certification

Job description

Are you passionate about making a real difference in the lives of young people? Do you thrive in a dynamic, responsive environment where coaching, collaboration, and continuous learning are at the heart of everything you do?

LiveWest is looking for a dedicated Team Leader to support our Supported Housing Young People services. In this role, you’ll help shape a safe, empowering, and person-led environment that nurtures independence and growth for young people facing challenges.

Key Responsibilities

• Supervise and support a team of Youth Development Workers to deliver high-quality services.
• Allocate cases and ensure timely assessments, support sessions, and reviews.
• Conduct case audits to maintain high standards of practice and documentation.
• Hold a caseload of young people (where appropriate), ensuring action plans and risk assessments are current and effective.
• Collaborate with the Team Manager and external agencies to address safeguarding concerns.
• Build and maintain partnerships with external organisations to enhance support for young people.
• Use performance data to guide team development and ensure compliance with statutory requirements.
• Deliver high-quality supervision that supports professional growth and retention.
• Assist in recruiting, developing, and motivating colleagues to meet evolving service needs.
• Respond to crises and emergencies, coordinating support across teams.
• Support the achievement of commissioned outcomes and internal targets.

Why Join LiveWest

At LiveWest, we don’t just provide housing — we build futures. Our team uses an Advantaged Thinking approach, focusing on strengths, aspirations, and potential. You will be part of a passionate, inclusive team that reflects the diversity of the young people we support. Every day is different, every story matters, and your leadership will help shape brighter futures.

This role is being offered on a full-time, permanent basis, working 37 hours per week and may include bank holidays. Bandwidth hours will be 8 am to 10 pm. You will predominantly work on scheme, Monday to Friday with a flexible approach to hours as team members will work shifts.

Skills

• Experience working with young people with diverse needs, including homelessness, mental health, and substance misuse.
• Strong understanding of safeguarding, relevant legislation, and youth development.
• Ability to make sound decisions in complex situations and communicate effectively.
• Willingness to work flexibly; outside normal office hours to meet the needs of young people.
• A Level 3 qualification in a relevant field (or willingness to work towards).
• Safeguarding certification.
• Desirable: Coach qualification.
• Desirable: Mental Health First Aid certification.

Please note: This role is not eligible for visa sponsorship. Applicants must have the right to work in the UK for the full duration of the role without requiring sponsorship.

Our Reward And Benefits

• Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro-rated for part-time roles).
• Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
• Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
• Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
• Family Support: Policies designed to help you balance work and family life, including a new child payment.
• Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
• Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
• Giving Back: Up to four paid volunteering days a year to support our communities.

About Us

At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal.

Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together.

Inclusion At LiveWest

At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all.

We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.

Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued.

You can read more about Inclusion at LiveWest by visiting our website.

LiveWest is an equal opportunities employer and welcomes applications from all sections of the community. We are committed to safeguarding and promoting the welfare of vulnerable groups, and appointment to this role is subject to a satisfactory enhanced DBS check.