Young Person's Support Worker - Retford

Nottingham Community Housing Association; Slough; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a leading community housing association as a Support Worker in Retford. In this dynamic role, you'll advocate for young people, helping them build skills and independence. You'll need strong communication skills and a driving license. This permanent position requires flexibility and a can-do attitude to support our young residents effectively.

Qualifications

• Must have a full valid driving license and access to a vehicle.
• Good understanding of written and verbal English is essential.

Responsibilities

• Act as a young person’s advocate and guide.
• Assist young people in accessing grants and charitable funding.
• Coordinate activities related to moves and liaise with landlords.

Skills

Communication

Understanding

Patience

Resilience

Motivation

Job description

Here at NCHA, we have a fantastic opportunity for the right person to join our friendly and supportive Young Person’s Service in Retford.

This busy and dynamic service based in Retford provides support to encourage our young people to be the best version of themselves. Our Retford project offers a strengths-based support service aimed at building the skills, confidence, and independence of the young people who come through our doors.

Our team plays a critical role in advocating for our tenants, liaising with agencies to help them access permanent accommodation, and supporting them to access education or employment training.

The Support Worker role

Every day is different, and you will face many new challenges, so we need colleagues with a built-in can-do attitude! You must be willing to go above and beyond for our young people, helping to improve their lives, promoting independence, being a role model, and fostering a successful home environment in line with local authority care plans.

This isn’t a typical support worker position. Communication and understanding are key to helping grow and mentor our young people. The role heavily requires you to listen and communicate effectively, so a good understanding of written and verbal English is essential.

Due to the location of the role, having a driving license and access to a vehicle is required.

This is a permanent role working 37 hours a week.

What you’ll be doing

You will act as a young person’s advocate and guide, helping them navigate the housing market, complete referral forms, coordinate referrals, or attend referral interviews. You might mediate between young people and their families to facilitate moves back home. You will need to be motivated, resilient, patient, and kind, encouraging young people through change.

Additional responsibilities

Using your knowledge of welfare benefits, you will assist young people in accessing grants and charitable funding for essentials. You will also coordinate activities related to their move, such as arranging pre-move meetings, property inspections, liaising with landlords, and developing a system to match young people for house shares.

Please check out the Role Profile for a detailed look into the role.

This is a permanent role working 37 hours a week. You must have a full valid driving license and access to your own vehicle, with business cover on your insurance for mileage claims.

We operate 7 days a week, 365 days a year. Flexibility and working on a rota are required, with shift patterns typically from 07:00 – 14:30 and 14:30 – 22:00.

To apply

Click apply and show us why you are suitable! You will need to attach a CV. Please note, we are not currently offering visa sponsorship.

Previous applicants and re-applying colleagues will be reviewed at the manager’s discretion. We may close this vacancy early if we receive sufficient interest.

Our commitments

As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all qualified candidates, including those from Black, Asian, and minority ethnic groups, disabled candidates, and members of the LGBT community. Male Support Workers are currently under-represented, and we particularly welcome suitable applications.

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About NCHA

We’re Nottingham Community Housing Association, known as NCHA. Since 1973, we’ve been more than just a housing association; we deliver care and support across the East Midlands. Read our story to learn more about us.