Young People Support Worker

Depaul UK; Croydon; On-site; GBP 24,000 - 29,000; Full time

Job summary

Depaul UK seeks a passionate Young People Support Worker to join its mission in combating youth homelessness. In this full-time role, you will empower young adults in care, ensuring they develop vital skills and access resources for independent living. Collaborate with a dedicated team to create positive outcomes, providing essential support and guidance tailored to individual needs.

Benefits

26 days annual leave

Comprehensive training package

Employer pension contribution up to 7%

Employee Assistance Programme

Discount vouchers

Flexible working model

Qualifications

• Commitment to the ethos and values of Depaul.
• Experience in supporting young people with benefits and accommodation.
• Ability to implement risk management.

Responsibilities

• Interview and assess clients to find suitable accommodation.
• Support clients in achieving independent living skills.
• Liaise with accommodation providers and accompany clients to interviews.

Skills

Judgment

IT Proficiency

Communication

Empathy

Teamwork

Education

Understanding of safeguarding requirements

Experience with young people

Knowledge of supported accommodation

Tools

Data capture systems

Job description

Are you passionate about making a meaningful impact in the lives of young adults facing homelessness? Join our dynamic team as a Young People Support Worker in Depaul UK, where you will play a vital role in supporting and empowering individuals on their journey towards independence.

About Us

Depaul UK is UK largest youth homelessness charity dedicated to providing support and opportunities for young adults experiencing homelessness. We believe in creating a positive and empowering environment that fosters resilience and growth. Click the link for more information - https://www.depaul.org.uk/our-impact/

Role Overview

Our Service at Selhurst Road is a supported accomodation for young people in care (16 - 18 years of age) to move into independent living. We have a fantastic opportunity for an individual who is interested in working with us as Young People Support Worker. The appointed candidates will hold a caseload of 3 clients and will ensure that the young people are working towards goals which will lead to further independence.

Key Responsibilities

• To interview and assess clients in order to help to find suitable, safe and settled accommodation.
• Following initial assessment to go through a programme of work with clients accepted to cover accommodation needs, independent living skills, support with work and learning and social and emotional issues.
• To liaise with accommodation providers to seek suitable housing option for clients, and to take them through the referral process. This will include accompanying clients to housing interviews and resettlement work.
• Where clients have moved in to accommodation the worker will provide support through a programme of regular visits. These may include support and advice or more structured life-skills training as required.
• Help service users to apply for benefits, complete relevant application forms, train to learn budgeting skills and managing money, including support to prioritise and pay bills and rent.
• Actively support young people to stay in or enter suitable education, employment and training.
• Support young people to access and liaise with health services, including mental health services, drug and alcohol support services and counselling referrals.
• Support teenage parents to develop parenting skills, while safeguarding their children.
• To create a package of support around the Young Person, signposting where appropriate.
• To establish and build links with housing providers in order to maximise the alternatives available to young people and work closely with Consortium partners.
  
  

Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role.

Kindly see attached job description for more information about this job opportunity.

What We Are Looking For – Person Specification

• A commitment to the ethos and values of Depaul including the organisation’s policies and procedures
• Able to work on own initiative but at same time able to exercise sound judgement in knowing when to consult with peers and clients to meet the service KPI’s
• A clear understanding and ability to implement risk management, information sharing and data security arrangements.
• Awareness of and commitment to equal opportunity and diversity practise. Ability to promote and implement diversity practice and policies and treat colleagues and clients fairly and with respect.
• Demonstrate ability to use IT to a level which will enable high quality reporting to be carried out. This should include an ability to use data capture systems including running queries and reports.
• Experience of helping Young People with setting up benefits and maintaining their accommodation
• Experience of working with people who are seeking asylum within the UK, including legislation they have to comply with and the attendant mental health issues that may occur.
• Knowledge of supported accommodation and other services vital to successful support while Young People are homeless or are in need of pre-tenancy support.
• Able to demonstrate a clear understanding of safeguarding requirements and professional boundaries when working with Young people.
  
  

In Return For Working Here, You Will Receive

• A comprehensive training package tailored to your needs and role
• Flexible working model for suitable roles.
• 26 days annual leave rising to 30 after five years’ service.
• Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.
• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
• Death in service (4x Base salary)
• Legal Advice line
  
  

Note

Applications submitted without a supporting statement and/or after the closing date and time stated will not be put forward for shortlisting. In addition, an enhanced DBS disclosure will be required for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients.

Applications

Please apply via the Depaul website only by Sunday 20th July 2025 at 23:59, unless you have specific requirements for an alternative application submission. If you do, please contact the Recruitment team on [e-mail].

We kindly request no contact from unsolicited recruitment or media agencies.