Young People Case Worker

DePaul; Wallsend; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading charity for youth support is looking for a Part-Time Young People Case Worker in North Tyneside. The role involves supporting clients aged 16-24 at risk of homelessness, ensuring their safety, and facilitating their access to education and training opportunities. Ideal candidates will have experience working with young people and understand the issues surrounding homelessness. An attractive benefits package and comprehensive training are included.

Benefits

26 days annual leave

Flexible working model

Employee Assistance Programme

Discount vouchers

Pension scheme with employer contributions

Qualifications

• Experience working with young people or those affected by homelessness.
• Strong literacy, numeracy, and IT skills.
• Ability to work collaboratively and reflect on practices.

Responsibilities

• Ensure the safety and wellbeing of clients.
• Act as key worker for a caseload of clients.
• Collaborate with external agencies to support clients.

Skills

Experience with young people

Understanding of homelessness issues

Knowledge of safeguarding procedures

Strong literacy and numeracy skills

Ability to maintain professional boundaries

Job description

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We have a new role available for a Part-Time Young People Case Workerto work as part of a team delivering a project that forms part of the North Tyneside Pathway and it is designed to support clients (16-24 year olds) who are at risk of homelessness within North Tyneside.

Location:North Tyneside

Hours:20 hours a week

Salary: £12,872.53 Per Annum plus pension and other benefits; FTE - £24,136

Closing Date:Sunday 10th August 2025

About the Role

Maritime Court provides supported housing and is delivered in partnership with Karbon Homes (Landlord) and Depaul (Support Providers). The project forms part of the North Tyneside Pathway and it is designed to support clients (16-24 year olds) who are at risk of homelessness within North Tyneside. The service users are supported to take more and more responsibility for their affairs and assess the most appropriate move-on housing for them.

As Young People Case Worker you will work under the direction, guidance and support of a Service Manager and an Assistant Area Director, you will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service.

Key responsibilities include:

• Ensure the safety and wellbeing of all clients, following safeguarding and emergency procedures as needed.
• Act as key worker for a caseload of clients, leading on risk and needs assessments and SMART, outcomes-based support plans.
• Provide personalised, flexible, and creative support, involving clients in decision-making and encouraging participation in activities.
• Collaborate with external agencies to support clients, adhering to data protection and information sharing protocols.
• Support clients to access Education, Training, Employment, and Volunteering opportunities aligned with their goals and aspirations.
• Contribute to maintaining a safe and welcoming environment, including preparing accommodation for new clients and supporting their transition.
• Assist in coordinating and supporting volunteers and promoting client involvement initiatives and residents' meetings.
• Maintain clear, accurate records and participate in team rotas, including evenings and weekends, carrying out additional duties as required.

About You

You will need to have the following skills and experience:

• Experience working with young people or those affected by homelessness.
• Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system.
• Knowledge of risk assessments, support planning, safeguarding, and health and safety procedures.
• Strong literacy, numeracy, IT skills, and commitment to diversity, equality, and professional integrity.
• Ability to maintain professional boundaries, work collaboratively, and reflect on practices for continuous development.

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role
• Flexible working model for suitable roles.
• 26 days annual leave rising to 30 after five years of service.
• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.
• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
• Death in service (4x Base salary)
• Legal Advice line

About the Organisation

The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc. #INDSCP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.