Young Adults Support Worker

Corus Consultancy; Croydon; On-site; GBP 24,000 - 30,000; Full time

Job summary

A support services organization in Croydon is seeking a dedicated professional to support young people experiencing homelessness. The role includes managing a caseload, conducting assessments, and building supportive relationships, all while ensuring health and safety. The ideal candidate will have experience in a residential project and knowledge of youth support resources. This is a full-time position requiring flexible shifts.

Qualifications

• Experience of working with young people experiencing homelessness.
• Experience of working in a residential housing project for young people.
• Experience of holding a caseload and conducting support plans.

Responsibilities

• Hold a caseload of 6 key clients and conduct regular key working sessions.
• Complete comprehensive risk and needs assessments.
• Liaise and advocate with external agencies as appropriate.

Skills

Experience with young people experiencing homelessness

Experience in a residential housing project

Conducting support plans and assessments

Client involvement in service design

Knowledge of youth homelessness causes

Knowledge of support resources

Understanding of health and safety

Knowledge of anti-discriminatory practices

Understanding of safeguarding requirements

IT skills including Microsoft Office

Job description

The successful candidate will be required to work 37.5 hours per week, working across Monday - Sunday on a rota basis covering early (8AM - 4PM), mid (9AM - 5PM) and late (12PM - 8PM) shifts. There is a requirement to work 2 weekends out of every 4.

In this position, you will be expected to:

• Hold a caseload of 6 key clients and conduct regular key working sessions resulting in agreed Support Plans which are reviewed regularly
• Complete comprehensive risk and needs assessments
• Interview and assess the suitability of referrals to the criteria and objectives of the project and provide written feedback to unsuccessful applicants
• Ensure that residents ready to move on have an appropriate network of support and resources to aid their transition to independent living
• Build supportive relationships with the young people while maintaining professional boundaries
• Support clients to participate in Education, Training, Employment and Volunteering opportunities
• Liaise and advocate with external agencies including local authorities, benefits agencies, referral agencies and other statutory and voluntary bodies as appropriate.
• Deal with challenging behaviour in an appropriate and sensitive manner and record meetings and incidents appropriately
• Ensure a safe and secure environment and maintain high standards of health and safety within the project
• Manage collection of service charge and petty cash.

Please note: this role involves lone working

Requirements

To apply for this role, you must have:

• Experience of working with young people experiencing homelessness
• Experience of working in a residential housing project for young people
• Experience of holding a caseload, conducting support plans, risk assessments and needs assessments
• Experience of involving clients in the way services are designed to meet their needs
• Knowledge and understanding of the principle causes and effects of youth homelessness
• Knowledge of the support needs of young people and how they might be best met including what statutory and voluntary resources are available
• Knowledge of Health and Safety and anti-discriminatory working practices, and the implications of both in the working environment
• Able to demonstrate clear understanding of Safeguarding requirements and procedures
• Able to demonstrate clear professional boundaries
• The ability to use IT systems including Microsoft Office and databases

Candidates should confirm their interest as soon as possible, with interviews scheduled shortly after and the appointed candidate expected to start as soon as possible