Xscape&Pontefract - Sales Assistant

Funky Pigeon; Castleford; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading company in retail is seeking a Sales Assistant for their Castleford location. The role involves delivering exceptional customer service, maintaining store standards, and working both independently and as part of a team. Successful candidates will enjoy employee discounts, a pension scheme, and a supportive work environment.

Benefits

Employee discounts

Pension scheme

Paid annual leave

Employee Assistance Programme

Qualifications

• Passion for providing exceptional customer experience.
• Confident in team communication.
• Motivated to achieve results and maintain standards.

Responsibilities

• Deliver exceptional customer service.
• Carry out stock replenishment and maintain store standards.
• Support colleagues and meet visual merchandising standards.

Skills

Customer Service

Communication

Teamwork

Adaptability

Job description

As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.

This role is primarily at Xscape Castleford WHSmith, we would also look for flexibility to fulfil occasional shifts at Pontefract Hospital.

This role involves lone working, as a result the successful candidate must be over 18.

What being a Sales Assistant is all about:

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

What our Stores would love to see:

• A passion for customers having an exceptional experience in store.
• Confident in communicating within the team.
• Motivated to achieve fantastic results and standards.
• Adaptable to meet company requirements and goals.

How we reward our teams:

We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.

Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.

About us:

WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!

WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.