x2 Full-time Receptionist

NHS; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local healthcare provider in Limehouse, London is looking for two enthusiastic Medical Receptionists to join their friendly team. The role requires excellent communication skills, a basic understanding of IT, and previous experience in customer service. This position offers a varied work schedule from Monday to Friday, plus additional Saturday mornings on a rotating basis. The practice emphasizes quality patient care and teamwork.

Benefits

Attractive salary

NHS Pension

Generous holiday entitlement

Qualifications

• Basic IT skills with experience of Microsoft Outlook and Word.
• GCSE English and Maths grade A–C or equivalent.
• Previous experience dealing with the public in a receptionist or customer service role.

Responsibilities

• Work five days a week, Monday–Friday.
• Maintain an excellent telephone manner and strong IT skills.
• Use initiative and work well within a team environment.

Skills

Excellent telephone manner

Strong IT skills

Ability to work under pressure

Friendly and empathetic personality

Excellent verbal communication

Education

GCSE English and Maths grade A–C or equivalent

Tools

Microsoft Outlook

Microsoft Word

Job description

Overview

The Limehouse Practice is looking for two full-time, enthusiastic Medical Receptionists to join our friendly reception team. The practice is located in Limehouse, East London with good transport links and local shops. We offer an attractive salary, NHS Pension, and generous holiday.

Responsibilities

• Work five days a week, Monday–Friday.
• Two full-time receptionist roles: 11:00–19:00 (hours may be negotiable for one role).
• Saturday mornings are part of our enhanced access service; you will work these sessions on a rotating basis.
• Maintain an excellent telephone manner, strong IT skills, and the ability to work under pressure and complete tasks efficiently.
• Use initiative and work well within a team environment.

About Us

We are a team-focused practice with 3 GP Partners, 5 Salaried GPs, 2 Pharmacists, 2 Nurses, 2 HCAs, a First Contact Physio, and a Physician Associate, backed by an experienced administration team and a supportive network. We serve a multicultural and diverse population with a personalised list system to provide continuity of care. We are a teaching and training practice. Our patient base exceeds 12,000 and we operate in a high-paced setting. We are committed to delivering high-quality NHS care and are part of the Poplar & Limehouse Health and Wellbeing Network, offering access to a wide range of healthcare professionals. Our current CQC rating is Good.

We are patient-centered with a strong work ethic, aiming to be considerate of our patients’ needs to deliver high-quality services. We look forward to expanding our team.

More About Us

• High NIS & QOF achieving practice
• CQC rating Good
• EMIS Web clinical system
• On-site car parking available
• Wide range of MDT, Prescribing, Practice meetings
• Range of local enhanced services offered
• Clinics held at the practice by outside healthcare professionals (e.g., Diabetes specialists, CVD nurses, Substance Misuse, Midwives, Health Visitors)

Details

Date posted: 15 September 2025

Salary: Depending on experience

Contract: Permanent

Working pattern: Full-time, Part-time, Flexible working

Reference number: A3829-25-0001

Job Location

Gill Street Health Centre, 11 Gill Street, London, E14 8HQ

Job Description

Job responsibilities

Please see the job description section below for the full list of duties and responsibilities related to the role.

Person Specification

Disclosure and Barring Service Check

Essential

• This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a DBS disclosure will be required.

Skills and Attributes

• Ability to remain calm under pressure.
• Friendly, empathetic personality and professional handling of patient queries.
• Ability to organise and prioritise workload.
• Use of judgment and initiative when dealing with queries.
• Excellent telephone manner and good verbal communication.
• Ability to work in a fast-paced environment and adapt to changing situations.
• Calm and caring attitude.

Qualifications

Essential

• Basic IT skills with experience of Microsoft Outlook and Word.
• GCSE English and Maths grade A–C or equivalent.

Experience

Essential

• Previous experience dealing with the public in a receptionist or customer service role.
• Excellent interpersonal and communication skills.
• Flexibility and the ability to work in a fast-paced environment.
• Attention to detail and ability to prioritise own workload.

Desirable

• Experience using EMIS Web.

Employer details

The Limehouse Practice, Gill Street Health Centre, 11 Gill Street, London, E14 8HQ

Website: https://www.limehousepractice.co.uk