Writer & Editor - Freelance

TN United Kingdom; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking dedicated individuals to fulfill online orders, focusing on document preparation and client communication. This role involves engaging with clients to understand their needs, producing high-quality drafts, and responding to feedback from both clients and a quality team. With ongoing training and support, you will have the opportunity to handle numerous orders monthly, enhancing your skills in a dynamic work environment. If you are passionate about writing and providing exceptional service, this role is perfect for you.

Qualifications

• Excellent command of English for effective client communication.
• Proficient in using web forms and document editing tools.

Responsibilities

• Communicate with clients to capture their requirements and produce drafts.
• Prepare various documents including cover letters and CVs.
• Respond to feedback and manage multiple orders efficiently.

Skills

English as a first language

Computer skills

Writing experience

Client communication

Job description

Social network you want to login/join with:

The Job will require fulfilling online orders for our clients following this simple process:

1. Log in to our writer system.
2. Take on an order from one of our order queues.
3. Communicate with the client, produce document drafts and work through feedback until the client is satisfied.
4. After a period of inactivity or upon direct approval by the client or our team the order will be added to your invoice for payment on a monthly basis.

Your first documents & comments to clients will be reviewed by our quality team before they become visible regardless of past experience.

We train you on the job with direct feedback as well as documents and examples - once we are sure you are up to speed we will remove training mode and you could easily be handling tens of orders a month.

You will be required to:

1. Communicate with clients who have placed an order online.
2. Capture their requirements.
3. Be professional & polite mannered.
4. Communicate with office staff.
5. Respond for express or otherwise urgent orders.
6. Respond to feedback from our quality team.
7. Prepare documents for clients.
8. Prepare a series of drafts accounting for client & quality team feedback.
9. Our clients order a variety of products/services - no two orders are identical.
10. Prepare attractively laid out cover letters and CVs.
11. Fill in LinkedIn profiles and application forms.
12. We also offer proofreading, services for university students, translations and interview coaching.

Requirements

Desired Skills and Experience:

1. English as a first language.
2. Keen computer skills - particularly in the use of web site forms, chat programs, file uploads, document editing/saving and conversions. Should also be able to compress/decompress (zip) files.
3. Relevant past experience is required (i.e.: any sort of writing, careers coaching).
4. Competitive rates.
5. Ongoing support from writer management team.