Writer & Editor - Freelance

James Innes Group; Manchester; Remote; GBP 60,000 - 80,000; Full time

Job summary

A client-focused writing service in Manchester seeks a talented individual to manage online writing orders. Responsibilities include communicating with clients, drafting documents, and providing ongoing support. Ideal candidates will possess strong English skills, computer proficiency, and relevant experience in writing or careers coaching. Comprehensive training will be provided to ensure success in the role, along with competitive compensation.

Benefits

Competitive Rates

Comprehensive In-House Training & Development

Ongoing Support From Management

Qualifications

• Proficiency in English necessary for effective communication with clients.
• Experience in writing or related fields required.
• Ability to use various computer applications, including chat programs and document editing tools.

Responsibilities

• Log in to writer system and take on orders from queues.
• Communicate with clients and produce document drafts.
• Prepare cover letters, CVs, and LinkedIn profiles.

Skills

English as a first language

Keen computer skills

Writing and careers coaching experience

Job description

Overview

The Job will require fulfilling online orders for our clients following this simple process; log in to our writer system and take on an order from one of our order queues. Communicate with the client, produce document drafts and work through feedback until the client is satisfied. After a period of inactivity or upon direct approval by the client or our team the order will be added to your invoice for payment on a monthly basis. Your first documents & comments to clients will be reviewed by our quality team before they become visible regardless of past experience. We train you on the job with direct feedback as well as documents and examples - once we are sure you are up to speed we will remove training mode and you could easily be handling tens of orders a month.

Responsibilities

• Log in to our writer system
• Take on an order from one of our order queues
• Communicate with the client, produce document drafts and work through feedback until the client is satisfied
• After a period of inactivity or upon direct approval by the client or our team the order will be added to your invoice for payment on a monthly basis
• Your first documents & comments to clients will be reviewed by our quality team before they become visible regardless of past experience
• On-the-job training with direct feedback, documents and examples; once training is complete you may handle tens of orders per month
• Communicate with clients who have placed an order online and capture their requirements
• Be professional & polite; communicate with office staff
• Respond to express or urgent orders and respond to feedback from the quality team
• Prepare documents for clients and prepare a series of drafts accounting for client & quality team feedback
• Prepare attractively laid out cover letters and CVs
• Fill in LinkedIn profiles and application forms
• Offer proofreading, services for university students, translations and interview coaching

Requirements

• English as a first language
• Keen computer skills — particularly in the use of website forms, chat programs, file uploads, document editing/saving and conversions; also able to compress/decompress (zip) files
• Relevant past experience is required (i.e., any sort of writing, careers coaching)

Benefits

• Competitive Rates
• Comprehensive In-House Training & Development
• Ongoing Support From Writer Management Team