Writer

Octopus Energy Group; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading energy company in London seeks a sharp communicator to make energy fun and simple. The role involves developing customer communications, editing content for clarity, and engaging with specialists to improve messaging. Ideal candidates will have strong writing talent, creativity, and the ability to simplify complex ideas. Join a firm with a unique culture that values autonomy and well-being.

Benefits

Salary transparency

Unique culture

Employee benefits hub

Qualifications

• Experience as a writer or copywriter, or strong natural writing talent.
• Creative mindset and enthusiasm for new ideas.
• Openness to feedback and a drive to learn and grow.

Responsibilities

• Develop, update and sharpen customer communications.
• Review, edit and proofread content for accuracy.
• Speak to energy specialists to gather insights.

Skills

Natural writing talent

Ability to simplify complex concepts

Strong sense of tone

Storytelling skills

SEO knowledge

Job description

Overview

Our London-based marketing team needs a sharp communicator to help make energy fun and simple. We’re looking for someone who can cut through the complex, skip formalities, and write for humans: clarity over flowery prose. You should balance serious, silly, and sincere tones, react quickly, write at speed, and make words pull their weight.

This role is more than writing. You’ll take the initiative, chat with customers and energy specialists, and use what you learn to improve our comms. We like generalists who work with freedom and responsibility. You’ll manage your own workload without prescriptive briefs or account managers, and you’ll jump on projects as they come. If that sounds like you, we want to hear from you.

What you'll do:

• Develop, update and sharpen customer comms (from email to website help guide to app UX) so they really hit the mark
• Review, edit and proofread content, ensuring claims are accurate
• Speak to energy specialists, gather insights, and fine-tune comms based on learnings
• Turn complex or boring messages into clear, engaging content
• Add small moments of positivity to brighten the customer experience and foster brand loyalty
• Use SEO or Google Analytics knowledge to boost reach and measure impact
• Dive into HTML code and make quick changes to improve comms on the fly

What you'll need:

• Experience as a writer or copywriter, or strong natural writing talent; we value skill and mission fit over formal title
• Ability to simplify complex concepts and improve communications
• Strong sense of tone and when to dial it up or down
• Experience with a distinct brand voice is a plus but not essential
• Creative mindset and enthusiasm for new ideas
• Openness to feedback and a drive to learn and grow
• Ability to understand people, with storytelling and problem-solving skills
• Awareness of SEO best practices and how to measure comms success; helpful but not mandatory

Why you'll love it here:

• Salary transparency: We discuss salary on a call with a recruiter to match your experience; we avoid advertising salary to maintain flexibility and focus on finding the right fit
• Unique culture: An environment with autonomy and co-owners, working on projects that break new ground. We were recognised as a top place to work and value leadership and employee wellbeing
• Visit our UK perks hub – Octopus Employee Benefits

Our process usually takes up to four weeks, but we’ll flex where possible. You’ll speak with our recruitment team at each stage, and your Recruiter will help throughout the process. If you have questions, email [e-mail] and we’ll help.

If this sounds like you, we’d love to hear from you.

Are you ready for a career with us? We aim to provide the tools and environment you need to unleash your potential. If you require accommodations or have a preference, let us know and we’ll customise the interview process for comfort and maximum success.

Studies have shown that some groups of people are less likely to apply unless they meet 100% of the job requirements. We encourage you to apply if you like the role, as you might be the candidate we hire. At Octopus, we seek genuinely decent people who are honest and empathetic. We are an equal opportunity employer and do not discriminate on protected attributes. We are committed to equal opportunities, an inclusive work environment, and fairness for everyone.