WoW Business Analyst

NatWest Group; City of Edinburgh; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading financial services provider is looking for a WoW Business Analyst in Edinburgh to support customer advocacy by understanding internal and external customer needs. In this role, you will document business requirements, interact with stakeholders, and ensure alignment with strategic principles. Applicants should hold a relevant business analyst certification and possess strong analytical, organisational, and communication skills. The position offers remote working options and opportunities for career advancement.

Qualifications

• Hold an appropriate business analyst certification.
• Experience applying business analysis tools and techniques.
• Good understanding of Agile methodologies.

Responsibilities

• Produce business requirements to inform future state design.
• Capture, validate and document business and system requirements.
• Support identification of team priorities based on feedback.

Skills

Analytical mindset

Organisational skills

Communication skills

Collaboration skills

Education

Business analyst certification (BAX, CPRE or CBAP)

Tools

Business analysis tools and techniques

Job description

Overview

Join us as a WoW Business Analyst

• Take on a critical role supporting the bank to achieve customer advocacy by eliciting and understanding the internal and external customer needs
• You'll be working in a vibrant, forward looking team and helping us to shape the future of our business
• It's a great chance to hit the ground running, take advantage of our development opportunities, and advance your career
• You'll work from home some of the time, but you'll also spend at least one day every week working from the Edinburgh or Manchester office

What you\'ll do

In your new role, you\'ll be producing business requirements to inform future state design, supporting teams in understanding the requirements and their linkages to the overall domain strategy. In the course of your work, we\'ll also look to you to build, manage and maintain a positive working relationship with stakeholders and third party suppliers across multiple franchises and functions.

You\'ll also be:

• Capturing, validating and documenting business and system requirements and making sure that they\'re in line with key strategic principles
• Interacting with customers, key stakeholders and the team to obtain and document functional and non-functional needs
• Analysing existing system documentation to summarise existing system functionality as it relates to the work at hand
• Supporting the identification of team priorities based upon feedback from the customers, key stakeholders and the team

The skills you\'ll need

You\'ll need to hold an appropriate business analyst certification, such as BAX, CPRE or CBAP. Additionally, you\'ll have an analytical mindset, with strong organisational skills and the ability to prioritise your work.

You\'ll also need:

• Experience of applying business analysis tools and techniques
• A good understanding of Agile values, principles and methodologies with experience of working within an Agile environment
• Good communication skills, with the ability to communicate complex technical concepts clearly to your peers and management level colleagues
• Good collaboration and stakeholder management skills

Details

Hours: 35

Job Posting Closing Date: 01/10/2025

Ways of Working: Remote First