WorkWell Administrator

Kent Community Health NHS Foundation Trust; England; Presencial; GBP 26.000 - 27.000; A tiempo parcial

Descripción de la vacante

Kent Community Health NHS Foundation Trust is seeking a part-time WorkWell Administrator to support our professional services. The role involves providing administrative assistance to frontline NHS teams with a focus on accuracy, customer service and data handling.

You may need to travel across Kent and Medway sites as part of the duties and be comfortable working in a busy, patient-centred environment. The position offers pro-rata pay and is open to current NHS colleagues.

Formación

• Level 3 qualification or equivalent experience.
• Functional Skills Level 2 in English and Maths.
• Recent experience in team working and versatility.

Responsabilidades

• Support NHS frontline teams with administrative duties.
• Handle patient and staff queries and manage information with accuracy.

Conocimientos

Communication skills

IT literacy

Team working

Educación

Level 3 Qualification

Herramientas

IT systems

Descripción del empleo

Kent Community Health NHS Foundation Trust

WorkWell Administrator

The closing date is 27 October 2026

Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts, the Kent and Medway Integrated Care Board (ICB) and Medway Community Healthcare or working on the Staff Bank within these organisations. Nursing and AHP vacancies are also open to Student Nurses and Newly Qualified Nurses/AHPs.

The NHS is changing. More emphasis on community-based care means there's never been a better time to join us.

We are looking for an enthusiastic and organised WorkWell Administrator to join our professional service on a part time basis.

We're a close team but we're never exclusive, if you can bring a professional approach and fresh ideas we would love to hear from you.

Please note, this vacancy does not meet the criteria for skilled worker sponsorship and therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.

Main duties of the job

Could you use your skills and experience to support the NHS to deliver great patient care? Great patient care needs great people to support clinical teams. That's where you come in.

We're always looking for enthusiastic, responsive, and adaptable people to join our outstanding trust. This role is an important one as you'll be using your knowledge, experience and expertise to provide support to our hard‑working frontline NHS teams.

We put patients first and we expect all of our colleagues to do the same, so although NHS experience isn't a requirement for this role you'll need to share our passion for delivering excellent patient care and keep that passion at the forefront of your professional activity at all times.

The challenges come thick and fast in this role but you'll know that your input is contributing to the excellent experience our patients and service users have every day.

About us

Kent Community Health NHS Foundation Trust is currently undertaking a significant programme of transformation to align our community services to the new Neighbourhood Model of care delivery, there will be a period of consultation which may result in changes affecting some services, teams or roles. Depending on the area you are applying to work in, this could include potential changes to your role, work base, reporting arrangements, or terms and conditions of employment. Any changes would be subject to consultation and managed sensitively and in line with relevant employment processes. Please do contact the recruiting manager if you have any concerns about this so they can answer any questions you might have.

Rated 'Outstanding' by CQC, we deliver high-quality care that improves the health of our communities. We are looking for people who share our values:Compassionate, Aspirational, Responsive and Excellent.

We are proud to be an inclusive, welcoming organisation and encourage applications from people of all backgrounds. We use protected characteristic information for monitoring only and it is not seen by recruiting managers, except where applicants choose to be considered under our disability guaranteed interview scheme.

We know life outside work matters. As a flexible working‑friendly organisation, we welcome conversations about arrangements that help you thrive while supporting excellent care for our patients.

Explore KCHFTcareer pathways

Job responsibilities

As a community Trust, many of our roles require individuals to be able to drive to perform their duties. Where driving is a requirement of the role, you will be asked to confirm that you hold a full UK driving licence or a full driving licence issued by an EU country (not exchanged from a non‑EU country) to proceed with your application. We are committed to supporting candidates with disabilities into employment. If you are unable to drive due to a disability, please contact the Recruitment Team [e-mail], quoting the vacancy reference number, so we can support you further.

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.

At KCHFT we strongly encourage colleagues in clinical and non‑clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.

Find out more about the community differencehere.

Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.

Person Specification

Qualifications, training and experience

• Level 3 Qualification (NVQ, BTEC etc.) or demonstrates equivalent experience. Functional Skills at Level 2 (Literacy and numeracy/ GCSE grade A-C/ 4-9 or equivalent in English and Maths). Recent experience of team working and versatility to take on a variety of tasks.

Knowledge and Skills

• Sound communication skills in order to understand and communicate both verbally and in writing. Customer focussed approach to provide patients, clients and their families with the best possible experience, represent the Trust when talking to and working with patients, colleagues and visitors and work together with colleagues and other teams across the Trust.

Knowledge and Skills

• Able to be able to use IT systems and databases. Able to remain professional, work well under pressure and organise your own work without direct supervision. Excellent attention to details, accuracy and organisational skills. Know when you are within your own limits and when to elevate. Adaptable in work as things change throughout the course of the day and to support the wider team.
• Awareness of developments within the NHS

Working environment

• Ability to concentrate on answering queries, processing information or data and handling telephone calls. Ability to use tact and sensitivity. Have a full, valid UK driving licence or a full driving licence issued by an EU country (not exchanged from a non‑EU country) and the ability to travel independently. Encourage a culture where colleagues can be open and transparent about their own practice. Team working to create a culture of continuous improvement and sharing good practice to improve care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Kent Community Health NHS Foundation Trust

Address

Home - With travel across Kent and Medway to Trust sites and Community Venues

£25,760 to £27,476 a yearper annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

846-8286844-TB

Job locations

Home - With travel across Kent and Medway to Trust sites and Community Venues