Receptionist

Kent Community Health NHS Foundation Trust; Margate; On-site; GBP 19,000 - 23,000; Full time

Job summary

Kent Community Health NHS Foundation Trust is seeking an enthusiastic and organised Receptionist to join our Sexual Health Service team in East Kent. This role supports great patient care and requires a professional approach while working within the NHS framework.

We welcome applicants who share our passion for patient care and can contribute to a collaborative, efficient front desk operation within a dynamic community health setting.

Qualifications

• QCF Level 2 (NVQ Level 2 apprenticeship, BTEC or equivalent) in healthcare or related field.
• Recent administrative experience and versatility to take on a variety of tasks.

Responsibilities

• Provide front desk reception and administrative support to the Sexual Health Service team.
• Direct patients and service users to the appropriate staff and maintain a welcoming environment.

Skills

Communication skills

IT literacy

Professional under pressure

Attention to detail

Confidentiality awareness

Education

QCF Level 2 / NVQ Level 2

BTEC or equivalent

Job description

Kent Community Health NHS Foundation Trust

Receptionist

The closing date is 01 November 2026

The NHS is changing. More emphasis on community-based care means there's never been a better time to join us.

We are looking for an enthusiastic and organised Receptionist to join our professional Sexual Health Service team in East Kent.

We're a close team but we're never exclusive, if you can bring a professional approach and fresh ideas we would love to hear from you.

Please note, this vacancy does not meet the criteria for skilled worker sponsorship and therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.

Main duties of the job

Could you use your skills and experience to support the NHS to deliver great patient care? Great patient care needs great people to support clinical teams. That's where you come in.

We're always looking for enthusiastic, responsive, and adaptable people to join our outstanding trust. This role is an important one as you'll be using your knowledge, experience and expertise to provide support to our hard-working frontline NHS teams.

We put patients first and we expect all of our colleagues to do the same, so although NHS experience isn't a requirement for this role you'll need to share our passion for delivering excellent patient care and keep that passion at the forefront of your professional activity at all times.

The challenges come thick and fast in this role but you'll know that your input is contributing to the excellent experience our patients and service users have every day.

About us

Kent Community Health NHS Foundation Trust is currently undertaking a significant programme of transformation to align our community services to the new Neighbourhood Model of care delivery, there will be a period of consultation which may result in changes affecting some services, teams or roles. Depending on the area you are applying to work in, this could include potential changes to your role, work base, reporting arrangements, or terms and conditions of employment. Any changes would be subject to consultation and managed sensitively and in line with relevant employment processes. Please do contact the recruiting manager if you have any concerns about this so they can answer any questions you might have.

Rated 'Outstanding' by CQC, we deliver high-quality care that improves the health of our communities. We are looking for people who share our values:Compassionate, Aspirational, Responsive and Excellent.

We are proud to be an inclusive, welcoming organisation and encourage applications from people of all backgrounds. We use protected characteristic information for monitoring only and it is not seen by recruiting managers, except where applicants choose to be considered under our disability guaranteed interview scheme.

We know life outside work matters.As a flexible working-friendly organisation, we welcome conversations about arrangements that help you thrive while supporting excellent care for our patients.

Explore KCHFTcareer pathways

Job responsibilities

As a community Trust, many of our roles require individuals to be able to drive to perform their duties. Where driving is a requirement of the role, you will be asked to confirm that you hold a full UK driving licence or a full driving licence issued by an EU country (not exchanged from a non-EU country) to proceed with your application. We are committed to supporting candidates with disabilities into employment. If you are unable to drive due to a disability, please contact the Recruitment Team via [e-mail], quoting the vacancy reference number, so we can support you further.

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. All information you supply on your application should, to the best of your knowledge, be true and accurate.

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

A vacancy may close early if there is a lot of interest in the job.

At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.

Find out more about the community difference here.

Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.

Qualifications, Training and Experience

• Qualifications and Credit Framework (QCF) Level 2. This could be an NVQ Level 2 apprenticeship, BTEC or equivalent international qualification in healthcare.
• Recent administrative experience and versatility to take on a variety of tasks.

Knowledge and Skills

• Sound communication skills in order to understand and communicate both verbally and in writing.
• Able to be able to use IT systems and databases
• Able to remain professional, work well under pressure and organise your own work without direct supervision.
• Excellent attention to details, accuracy and organisational skills
• Demonstrate awareness of confidentiality in application

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Kent Community Health NHS Foundation Trust