Workstream Manager - COM/T/WM21

Southern State Community College; Wakefield; Hybrid; GBP 48,000 - 56,000; Full time

Benefits offered by this job

Hybrid working

Annual bonus schemes

27 days holiday + bank holidays

Professional development opportunities

Well-being leave

Generous pension scheme

Flexible Benefits Scheme

Volunteer days

NHS Discounts

Job summary

NHS Supply Chain is recruiting for a Workstream Manager to join our transformation programme. This hybrid role focuses on delivering buying principles, process improvements and platform initiatives to enhance commercial performance across NHS organisations.

You will coordinate multi-disciplinary teams and manage dependencies to meet milestones, while driving business readiness and stakeholder engagement for new processes and technologies.

Qualifications

• Strong programme and project management skills with ability to coordinate multiple workstreams and stakeholders.
• Experience in process improvement and business transformation to realise measurable benefits.
• Knowledge of governance, compliance, and digital platform delivery in a complex organisation.

Responsibilities

• Lead the delivery of Buying Principles, process improvements and digital platform initiatives that support the Commercial Transformation Programme and strategic commercial objectives.
• Manage the design, implementation and embedding of governance frameworks, operating procedures, systems and data capabilities to drive consistent and compliant ways of working.
• Coordinate cross-functional stakeholders, subject matter experts and programme teams to deliver work packages, manage dependencies and achieve key milestones.
• Drive business readiness, stakeholder engagement and change management activities to support the successful adoption of new processes, technologies and commercial practices.
• Monitor performance, risks, compliance and benefits realisation, ensuring measurable improvements in commercial effectiveness, operational efficiency and value for NHS organisations.

Skills

Programme management

Stakeholder management

Process improvement

Data-driven decision making

Commercial & procurement knowledge

Digital platform delivery

Job description

Job Title:Workstream Manager

Function: Commercial, Transformation

Hybrid Worker - Expectation is two days per week on site

Contract type: 12 Month Fixed Term Contract

Salary: Offered on a starting salary of £47,874 with the potential to increase to £56,322 over the course of three years.

Closing Date: Friday, 30th October 2026

NHS Supply Chain currently have multiple opportunities for a Workstream Manager to join our team during an exciting period of transformation, working to make it easier for the NHS to put patients first.

We have 3 different workstreams we are looking to recruit Workstream Managers into totalling 5 opportunities altogether, please see below around what each workstream looks after:

Principles -

Manage the delivery of the strategic enablers and capabilities required to embed Buying Principles across the end-to-end commercial and procurement lifecycle, ensuring their consistent application from category strategy and sourcing through to contract management and supplier performance. Through the delivery of aligned processes, governance, systems, data and capability interventions, drive consistent commercial decision‑making, strengthen compliance with strategic objectives, and realise measurable value for NHS organisations through more effective buying practices.

Process -

The Workstream Manager is responsible for the delivery of process improvement and transformation activities across the Commercial Transformation Programme. The role will support the design, optimisation and implementation of commercial processes, operating procedures and governance frameworks to support efficient, compliant and consistent ways of working.

Working closely with business leaders, subject matter experts and programme teams, the postholder will manage the delivery of process work packages, ensuring activities are delivered in line with programme objectives, regulatory requirements and key milestones. The role will support business readiness, stakeholder engagement and change management activities, ensuring process improvements deliver measurable benefits, enhance operational performance and become embedded within business‑as‑usual operations.

Platforms -

The Workstream Manager is responsible for the delivery of technology, data and digital platform initiatives within the Commercial Transformation Programme. The role will manage the delivery of platform work packages, coordinating activity across workstreams, programmes and stakeholders to ensure solutions are delivered in line with programme objectives and milestones.

Working closely with business and technical teams, the postholder will support the design, implementation and adoption of technology and data solutions, managing dependencies, risks and interconnections across the programme. The role will help ensure that platform capabilities deliver measurable benefits and enable new ways of working.

Every day you will …

• Lead the delivery of Buying Principles, process improvements and digital platform initiatives that support the Commercial Transformation Programme and strategic commercial objectives.
• Manage the design, implementation and embedding of governance frameworks, operating procedures, systems and data capabilities to drive consistent and compliant ways of working.
• Coordinate cross‑functional stakeholders, subject matter experts and programme teams to deliver work packages, manage dependencies and achieve key milestones.
• Drive business readiness, stakeholder engagement and change management activities to support the successful adoption of new processes, technologies and commercial practices.
• Monitor performance, risks, compliance and benefits realisation, ensuring measurable improvements in commercial effectiveness, operational efficiency and value for NHS organisations.

What can we offer you?

We want to reward you for your passion, enthusiasm, and hard work so we offer much more than a competitive salary:

• Hybrid working opportunities, giving you the flexibility to work collaboratively in the office and remotely.

• We recognise our employees' hard work and contributions with annual bonus schemes, long service, and colleague recognition awards.

• 27 days holiday plus bank holidays

• We are dedicated to your development, through in‑house training, support, and access to external qualifications to maximise your potential.

• A focus on your well‑being offering 1 day of paid well‑being leave and free access to the 24/7 Employee Assistance Programme

• Generous pension scheme (with us contributing 12% when you contribute 6%)

• Access to our Flexible Benefits Scheme, where you can choose from a variety of benefits such as Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, and additional pension contributions that suit you.

• 2 days of paid volunteering leave allowing you to give back to your community.

• Access to many discounts from the Blue Light Card to NHS Discounts.

NHS Supply Chain, who are we?

Our role is to support the NHS to save lives and improve health. We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales.

We serve every NHS Trust and operate a national network of distribution centres, managing relationships with more than a thousand suppliers and delivering more than 8,000,000 orders each year to more than 17,000 locations. Doing all of this on behalf of the NHS gives NHS staff more time to focus on their main priority of providing excellent patient care.

What skills will help you thrive in this role?

• Strong programme and project management skills, with the ability to coordinate multiple workstreams, priorities and stakeholders to deliver against challenging timelines.
• Excellent stakeholder engagement and influencing skills, able to build relationships across business, technical and senior leadership teams.
• Strong analytical and problem‑solving capability, using data and insight to identify opportunities, manage risks and drive informed decision‑making.
• Experience of process improvement, change management and business transformation, with the ability to embed new ways of working and realise measurable benefits.
• Commercial, procurement and digital delivery knowledge, with an understanding of governance, compliance, technology platforms and supplier management within a complex organisation.

Our Inclusive Commitment

At NHS Supply Chain, we are committed to building an inclusive environment where difference is not only valued, but celebrated, giving everyone the opportunity to thrive in their career. Developing our people is key to our success, so if this role sounds like the right next step in your career but your experience doesn’t match perfectly with the job advert, we encourage you to still apply.