Workspace Assistant

Pareto FM; Leeds; On-site; GBP 26,000; Full time

Job summary

Join a dynamic team in a modern workspace as a Workspace Assistant! This entry-level role offers a fantastic opportunity to learn and grow within the facilities management sector. You'll support the Workspace Manager in delivering exceptional service and maintaining a world-class environment. Responsibilities include responding to inquiries, assisting with events, and managing supplies. With full training provided, this is an ideal position for a bright, enthusiastic individual looking to kickstart their career. Enjoy benefits like gym access and team social events while being part of an exciting journey!

Benefits

YuLife membership & discounts

Free on-site gym

Monthly team social events

Qualifications

• Strong communication skills and adaptability to various duties are essential.
• PC literacy and commitment to customer care are also important.

Responsibilities

• Respond to workspace inbox requests and support with events.
• Conduct floor walks and report maintenance issues as needed.
• Assist with contractor visits and small project works.

Skills

Strong Communication

Adaptability

Customer Care Commitment

PC Literacy

Cultural Sensitivity

Tools

Microsoft Office

Job description

The role is based in LS1 within the modern Wellington Place estate with core hours of 08:00 – 17:00 Mon-Fri.

£26,000 DOE

The workspace assistant role is a great starting position within the facilities sector which will provide an opportunity to learn from an experienced team whilst completing certifications and internal training. We are looking for a bright, enthusiastic individual to join our team during an exciting time for our client. The successful candidate will be involved in the day-to-day operations as well as getting involved in various projects on site.

Main Function:

To support the Workspace Manager and Coordinator with maintaining effective facilities management and exceptional service delivery within a world-class workspace.

The workspace assistant will be expected to lead individual assignments as directed by the team.

Role Responsibilities:

1. Responding to workspace inbox requests inc. parking, meeting rooms, facilities issues and general enquiries.
2. Supporting with events including room set-ups and equipment checks.
3. Floor walks, checks of general areas – reporting of cleaning or maintenance issues to the relevant teams.
4. Stocking of supplies, checks of desks & meeting room equipment.
5. Control of locker provision including resets & allocations.
6. Assisting with contractor visits/reactive maintenance jobs & service visits.
7. Ad hoc jobs as directed by the workspace Manager & Coordinator.
8. Involvement in small project works.

Key Skills:

1. Strong Communicator.
2. Adaptable to various duties of the post.
3. Confident and courteous manner.
4. Commitment to customer care.
5. PC literate and competent in all relevant MS applications.
6. Cultural sensitivity and awareness.

Relevant Experience – Not essential:

1. Administrative duties.
2. Background in a customer service environment.
3. Meetings & events coordination.

Full training will be provided.

Benefits:

1. A number of Pareto FM benefits including YuLife membership & discounts.
2. Access to a free on-site gym.
3. Monthly team social events.