Overview
WHAT YOU’LL BE DOING :
- As our depot service engineer you will maintain, repair, and inspect telehandlers, forklifts etc
- Carrying out work in our yard on new and used machinery
- Repair and Diagnose customers machines in our depot
- Providing Loler/Puwer inspections certifications
- Liaise with the service dept to estimate and advise on equipment repair costs and repair timescales
- To provide technical support to our customers
- Complying with company guidelines on Health and Safety at work
- Any other duties that may be reasonably requested by your manager
- To be flexible if required to go out and support our customers
What we’re looking for
Key Skills & Competencies
- Excellent communication and negotiation skills
- The ability to make decisions without recourse to others
- Problem solving skills, including priority setting
- The ability to work as a team member, whilst maintaining independence
- The ability to promote and maintain healthy working relationships
- Business, commercial, financial & customer focus
- Good telephone manners and customer service skills
- High level of understanding of mechanics and associated terminology
- Reliable, honest and trustworthy
- Flexible & Resilient
- Strong sense of ownership and enthusiastic work ethic
- The ability to manage the workshop engineers and Apprentice, also to manage the outside engineers if in our yard with relevant work.
Education / Professional Qualifications
- You will be competent in electrical/hydraulic systems
- You will be experienced in fault finding / diagnostics (using a Laptop)
- NVQ level two or above
- Have an up to date CSCS card
- Knowledge of Google Sheets and Docs or Microsoft equivalent
- Hold a full clean driving licence
Job Conditions
Permanent job to be recruited now
Reporting to: Service Manager
Brixworth, Northampton