Workshop / Service Manager

VanRath; Belfast; On-site; GBP 45,000 - 55,000; Full time

Job summary

A leading heavy equipment provider in Belfast is looking for an Experienced Service Manager to lead a team that provides technical support for machinery. The role involves overseeing workshop operations and ensuring efficient service delivery. Comprehensive knowledge of heavy machinery, effective scheduling skills, and team management are essential. The position offers a competitive salary and additional benefits.

Qualifications

• Experience with heavy machinery or related sectors required.
• Proven ability to manage and schedule team workloads effectively.
• Strong understanding of heavy machinery operations.

Responsibilities

• Lead a team providing technical support for machinery.
• Oversee workshop operations and manage workflow.
• Act as the main contact for technical issues and ensure resolution.
• Collaborate with sales and parts departments on inquiries.
• Compile reports related to warranty claims.

Skills

Construction equipment knowledge

Team management

Scheduling expertise

Understanding of hydraulics

Knowledge of electrical systems

Job description

Opportunity: Experienced Service Manager Wanted for Leading Heavy Equipment Provider

Our client, a top supplier of heavy machinery, is looking to hire a committed and skilled Service Manager.

Working Hours:
Monday to Friday, no weekend shifts. This is a permanent role.

Location:
Based at the company's Belfast office.

Compensation:
Competitive salary between £45,000 and £55,000, plus excellent additional benefits with a reputable company.

Key Responsibilities:

• Lead and manage a team providing technical support for company machinery, ensuring customers receive timely and dependable service.

• Oversee workshop operations, organize work schedules, manage workflow, and keep customers updated on repair status.

• Serve as the main point of contact for technical issues, ensuring quick problem resolution and accurate record-keeping.

• Collaborate with sales, parts departments, and suppliers to handle technical inquiries and warranty concerns.

• Compile reports and manage the return of parts and evidence related to warranty claims.

Required Skills and Experience:

• Background or familiarity with construction, access equipment, commercial vehicles, agricultural machinery, or related sectors.

• Proven ability in scheduling and managing team workloads effectively.

• Solid understanding of hydraulics, electrical systems, and heavy machinery operations.

For more details about this role or other vacancies in Belfast or across Northern Ireland, please apply through the link below or get in touch confidentially with Jack Groves at Vanrath.

JP was very helpful, patient and thoughtful during the selection process, he thought through the best fit for the role and selected candidates accordingly.

I messaged Vanrath on LinkedIn in hopes of attaining a new job and he was immediately helpful, setting up a face to face meeting to discuss my options in order to source a company that was right for me. Within a week he had secured me an interview and was immensely helpful in preparing for said interview which went very well. I would be happy to use Vanrath again if changing roles in the future.

Daniel Morgan was just so lovely to deal with! Having never experienced a recruitment agency process before, I was a bit unsure what to expect .... but I was most impressed! Daniel arranged an initial meeting for us in their offices which I left feeling positive and much more confident! I was kept informed at all times and was delighted to have him representing me and negotiating on my behalf. I would highly recommend Vanrath to anyone seeking a new position and especially advise them to chat to Daniel Thank you so much Dan