Workshop Service Engineer

Nationwide Platforms; Taunton; On-site; GBP 28,000 - 36,000; Full time

Job summary

Nationwide Platforms is seeking a skilled Workshop Service Engineer to join their team in Taunton. This role involves inspecting, repairing, and maintaining powered access machinery, providing excellent customer service, and ensuring compliance with safety standards. The ideal candidate should possess relevant engineering qualifications, mechanical experience, and a commitment to learning in a dynamic environment.

Benefits

Life assurance (twice the contractual salary)

Westfield healthcare plan

25 days holiday

Pension plan

Qualifications

• Experience in diesel engineering, auto electrics, hydraulics, and fault diagnostics.
• Positive attitude with willingness to learn.
• Mature outlook with good prioritization skills.

Responsibilities

• Conducting pre-delivery inspections (PDI) and repairing machines.
• Performing planned maintenance and ensuring compliance with safety standards.
• Providing customer service and training on machine operation.

Skills

Customer Service

Technical Skills

Problem Solving

Education

NVQ level 3 or equivalent

Job description

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We are seeking a skilled and experienced service engineer, fitter, technician, or mechanic to join our team in Taunton.

This position offers an excellent opportunity for someone who is either an experienced powered access engineer or has a background as a car mechanic, plant fitter, or similar, and is interested in a new challenge.

As a Workshop Service Engineer for Nationwide Platforms, you will work in a busy depot to inspect, repair, and maintain our machines, ensuring they are ready for customer use. Our machines are powered access equipment such as booms and scissor lifts; full training will be provided. The ideal candidate will have a positive attitude, a willingness to learn, and some mechanical or electrical engineering experience.

We offer a salary starting from £28,000 (dependent on experience), life assurance (twice the contractual salary), Westfield healthcare plan, 25 days holiday, and a pension. Working hours are Monday to Friday, 8:00 am to 5:30 pm.

Responsibilities include:

• Supporting the Senior Service Engineer in the efficient operation of the depot workshop.
• Conducting pre-delivery inspections (PDI) of machines at client sites and depots, ensuring compliance with manufacturer’s specifications, company policies, and safety regulations. Reporting any defects or safety issues.
• Repairing machines at the depot or on-site as needed to meet specifications and safety standards.
• Performing planned maintenance and maintaining the fleet’s appearance to corporate standards.
• Handover of machines to customers and providing training on safe operation.
• Representing the company professionally, delivering excellent customer service, and relaying customer queries appropriately.
• Completing all relevant paperwork accurately, including reports, off-hire, inspections, and service sheets.
• Updating the system with machine status changes, such as PDI completion, repairs, or inspections.

About you:

• Relevant general engineering maintenance qualification, preferably NVQ level 3 or equivalent.
• Experience in diesel engineering, auto electrics, hydraulics, and fault diagnostics.
• A mature outlook with good prioritization skills and the ability to work under pressure.
• Understanding of the importance of excellent customer service.

Part of the Loxam Group, Nationwide Platforms is the UK's leading provider of powered access rental equipment, with a broad fleet, numerous depots nationwide, and extensive experience across sectors including construction, warehousing, aviation, facilities management, industrial services, telecoms, and media. We are committed to safety, innovation, and diversity, fostering an inclusive workplace where every employee is valued and supported.