Workshop Service Engineer

Nationwide Platforms; City of Westminster; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading powered access rental company in Westminster is seeking a Workshop Service Engineer to inspect, repair, and maintain powered access machines. Full training will be provided for those with mechanical or electrical engineering experience. The role offers a competitive salary, benefits including life assurance and healthcare, and working hours from Monday to Friday, 8 am - 5:30 pm.

Benefits

Competitive salary

Life assurance (x2 contractual salary)

Westfield healthcare plan

25 days holiday

Pension

Qualifications

• Experience in diesel engineering and auto electrics.
• Understanding of the importance of excellent customer service.
• Ability to work well under pressure.

Responsibilities

• Inspect, repair, and maintain machines ensuring they are ready for use.
• Carry out pre-delivery inspections and notify managers of unsafe equipment.
• Complete planned maintenance activities and maintain fleet appearance.

Skills

Mechanical/electrical engineering experience

Customer service skills

Ability to prioritize tasks

Education

Relevant general engineering maintenance qualification, preferably NVQ level 3 or equivalent

Tools

Diagnostics fault finding

Hydraulics

Diesel engineering

Job description

We are looking for a keen and experienced service engineer, fitter, technician or mechanic to join our team. This is a fantastic opportunity for someone who is either an experienced powered access engineer OR maybe you are an experienced car mechanic, plant fitter or similar and want to do something a bit different.

As a Workshop Service Engineer for Nationwide Platforms, you will work within a busy depot to inspect, repair and maintain our machines, ensuring that they are ready for use by our customers. Our machines are powered access machines such as booms and scissor lifts, but full training will be provided. If you have a great attitude, are willing to learn, and have some mechanical/electrical engineering experience, this could be the role for you.

In reward, we offer a competitive salary, life assurance (x2 contractual salary), Westfield healthcare plan, 25 days holiday, and a pension. Working hours are Monday - Friday, 8 am - 5:30 pm.

Responsibilities include:

1. Support the Senior Service Engineer in the effective running of the depot workshop within the region.
2. Carry out pre-delivery inspections (PDI) of machines at client premises and at depot as required, conforming to manufacturer’s specifications, company policy, and regulations. Ensure no deficiency or defect affects safe operation. Notify managers of any unsafe equipment.
3. Repair machines at depot or on-site to ensure compliance with manufacturer’s specifications and company policy.
4. Complete planned maintenance activities, including maintaining the appearance of the fleet to corporate standards.
5. Handover machines to customers and familiarize them with safe operation procedures.
6. Act as an ambassador for the company, providing high customer care and being polite at all times. Relay customer queries to depot staff as needed.
7. Accurately complete all relevant paperwork, including engineer’s reports, off hire, pre/delivery inspections, and service sheets.
8. Update the system on machine status changes, such as PDI completion, repairs, or statutory inspections.

Qualifications and experience required:

• Relevant general engineering maintenance qualification, preferably NVQ level 3 or equivalent.
• Experience in diesel engineering, auto electrics, hydraulics, and diagnostics fault finding.
• Ability to prioritize tasks and work well under pressure with a mature outlook.
• Understanding of the importance of excellent customer service.

Part of the Loxam Group, Nationwide Platforms is the UK's leading provider of powered access rental equipment, with a broad fleet, local depots, and experience across various sectors. We prioritize safety with innovations like secondary guarding systems and the Harness ON system. We are committed to fostering a diverse, equitable, and inclusive workplace where every employee feels respected, valued, and supported.