Workshop Records Coordinator

Silver Arrow Recruitment; Sheffield; On-site; GBP 30,000; Full time

Job summary

A recruitment firm in Sheffield is seeking a Workshop Records Coordinator for a permanent position. The role involves managing technician job cards, processing warranty claims, and supporting workshop operations. This opportunity is suited for candidates with meticulous attention to detail and a strong background in service administration within the automotive sector.

Benefits

Pension up to 8%

Life Cover

Yearly Bonus

25 day's holiday

Virtual GP

Health cash plan

Qualifications

• Experience in service administration or warranty processing, preferably in the truck or automotive industry.
• Confident in using workshop management systems.
• Proven track record in a supervisory capacity.

Responsibilities

• Collect and review job cards from technicians for accurate record-keeping.
• Input repair and maintenance data into the service management system.
• Prepare and submit warranty claims in line with company standards.

Skills

Attention to detail

Organisational skills

Excel proficiency

Use of workshop management systems

Tools

ESA Mantis

Microsoft Office

Job description

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Silver Arrow are looking for a Workshop Records Coordinator for our transport client based in Sheffield - this is a permanent position.

We are currently seeking a Workshop Records Coordinator to support workshop operations by managing technician job cards and processing repair, maintenance, and warranty claims.

This is a fantastic opportunity for someone with a keen eye for detail and a passion for keeping things running smoothly behind the scenes.

Your Shift Pattern:

• Monday - Friday
• 0800 - 1630
• £30,000 depending on experience.

Your Job:

• Collect and review job cards from technicians to ensure all work is accurately recorded.
• Input repair and maintenance data into our service management system.
• Work within the service team to proactively load and plan the workshop, maximising utilisation under the direction of the Workshop Controller.
• Prepare and submit warranty claims to manufacturers and suppliers in line with company standards.
• Track claim status and follow up on pending or rejected submissions.
• Liaise with technicians and service managers to clarify job details and ensure compliance.
• Maintain accurate records of all service and warranty documentation.
• Support the wider service team with administrative tasks as needed.

What we need from you:

• Experience in a service administration or warranty processing role (truck or automotive industry preferred).
• A high standard of Excel and may have even used ESA Mantis (parts identifier system) or something similar.
• Strong attention to detail and excellent organisational skills.
• Confident using workshop management systems and Microsoft Office.
• Knowledge of truck components and service processes is a plus.
• A proven track record within a supervisory capacity as this role does sometimes require you to work independently on the service reception.
• Pension up to 8%
• Life Cover
• Yearly Bonus
• 25 day's holiday
• Virtual GP
• Health cash plan.

Call our recruitment team today on 01925 815048