Workshop Operations Manager

weServed; Catterick Garrison; On-site; GBP 40,804 - 48,468; Full time

Benefits offered by this job

Generous holiday allowance

Matched contribution pension scheme

Digital GP and health checks

Employee shopping portal

Payment of Professional Fees

Reservists 10 days special leave

Holiday Trading

Be Kind Day

Job summary

Babcock in Richmond, North Yorkshire, is seeking a Workshop Operations Manager to lead performance and safety across the workshop. You will drive delivery through data, coordinate activities, and support continuous improvement in a defence support environment.

The role is on-site, 37 hours per week, Monday to Friday, with security clearance requirements and a competitive benefits package including generous holiday, pension, and staff wellbeing initiatives.

Qualifications

• Experience using data and reporting tools such as Microsoft Excel to analyse and present performance information.
• Experience working in a supervisory position.
• Ability to interpret operational data and identify opportunities for improvement.
• Experience supporting compliance, performance, or operational activities within a workshop, logistics, manufacturing, engineering, or similar environment.
• Strong communication and stakeholder management skills.

Responsibilities

• Driving workshop performance through data analysis, reporting, and performance monitoring.
• Coordinating operational activities to support safe and efficient delivery of work.
• Managing compliance and audit activities to ensure standards and policies are maintained.
• Supporting continuous improvement initiatives that enhance safety, quality, and productivity.
• Collaborating with supervisors and stakeholders to resolve issues and improve operational performance.

Skills

Data analysis

Supervisory experience

Excel

Compliance

Stakeholder management

Operational improvement

Education

Level 2 NQF or equivalent

Tools

Microsoft Excel

Job description

Job Title: Workshop Operations Manager

Location: Richmond, North Yorkshire

Compensation: £40,804 - £48,468 Dependent on Experience + Benefits

Role Type: Full time / Permanent

Role ID: SF75183

Lead workshop performance and make a real impact

At Babcock, we’re working to create a safe and secure world, together. If you join us, you can play your part as a Workshop Operations Manager at Catterick, North Yorkshire.

The role

As a Workshop Operations Manager, you'll play a key role in supporting workshop performance, helping to drive safety, productivity, compliance, and continuous improvement across operations. Working closely with supervisors and stakeholders, you'll provide the coordination, analysis, and operational support that keeps workshop activities running efficiently and safely.

This is an exciting opportunity to influence performance, improve processes, and contribute to a critical defence support environment while developing your leadership and operational management experience.

Day-to-day, you’ll be:

• Driving workshop performance through data analysis, reporting, and performance monitoring.
• Coordinating operational activities to support safe and efficient delivery of work.
• Managing compliance and audit activities to ensure standards and policies are maintained.
• Supporting continuous improvement initiatives that enhance safety, quality, and productivity.
• Collaborating with supervisors and stakeholders to resolve issues and improve operational performance.

This role is based on site at Catterick, North Yorkshire and is a 37-hour per week position, Monday to Friday.

Essential experience of the Workshop Operations Manager:

• Experience using data and reporting tools such as Microsoft Excel to analyse and present performance information.
• Experience working in a supervisory position.
• Ability to interpret operational data and identify opportunities for improvement.
• Experience supporting compliance, performance, or operational activities within a workshop, logistics, manufacturing, engineering, or similar environment.
• Strong communication and stakeholder management skills.

Qualifications for the Workshop Operations Manager:

Educated to Level 2 in the National Qualifications Framework (NQF) or equivalent workplace experience. This may include an Intermediate Apprenticeship, Level 2 NVQ, GCSEs, O Levels, or equivalent qualifications.

Security Clearance

The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role.

Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk).

What we offer

• Generous holiday allowance
• Matched contribution pension scheme, with life assurance
• Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
• Employee shopping savings portal
• Payment of Professional Fees
• Reservists in the armed forces receive 10-days special paid leave
• Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually.
• ‘Be Kind Day’ enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity.

Babcock

We’re Babcock — a global FTSE 100 organisation with over 26,000 people working together to make a difference.

Here, you’ll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we’re building a future that lasts — not just through the impact we make, but through meaningful careers that respect your work-life balance.

We call that lifetime engineering.

Join us and see how far we can go, together.

We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email [e-mail] with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview.

Closing date: 14/08/2026