Workshop Lead: Drive Flow, Quality & Team Performance

Solus Accident Repair Centres Company; Wednesbury; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Bonus opportunity

Company pension scheme

33 days' holiday

Aviva product discounts

Job summary

Solus, a UK vehicle repair group, is seeking a Workshop Lead to drive day-to-day performance, supporting flow, quality and team confidence while maintaining focus on customers.

You'll align with the Production, Parts and Customer Service leads to run the workshop as a cohesive team, set clear standards and offer mentorship. The role emphasises hands-on problem-solving, health and safety, and continuous improvement across repairs.

Qualifications

• Technical understanding and credibility within a repair environment.
• Ability to support, guide and influence technicians.
• Collaborative, practical approach to solving problems.
• Clear communication and confidence working across teams.
• Strong focus on quality, safety and customer outcomes.

Responsibilities

• Act as a visible point of support within the workshop, promoting quality and right-first-time repairs.
• Help maintain clear priorities and smooth repair flow across disciplines.
• Work alongside Production, Parts and Customer teams to remove blockers.
• Encourage consistent standards and best practice across the workshop.
• Support colleagues through guidance, mentoring and hands-on problem-solving.
• Contribute to identifying training needs and opportunities to improve ways of working.
• Help ensure health, safety and process standards are understood and followed.

Skills

Technical credibility

Guide and influence technicians

Collaborative problem solving

Clear cross-team communication

Focus on quality, safety, customer.

Job description

Solus, a UK vehicle repair group, is seeking a Workshop Lead to drive day-to-day performance, supporting flow, quality and team confidence while maintaining focus on customers.

You'll align with the Production, Parts and Customer Service leads to run the workshop as a cohesive team, set clear standards and offer mentorship. The role emphasises hands-on problem-solving, health and safety, and continuous improvement across repairs.