Workshop Controller - Knaresborough Harrogate (Volvo)

TN United Kingdom; Knaresborough; On-site; GBP 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Workshop Controller to optimize workshop resources and deliver exceptional customer experiences. This role involves managing a team, ensuring safety standards, and coordinating work efficiently. With a commitment to diversity and inclusion, the company offers a supportive environment for growth. Join a fast-growing motor group and enjoy competitive salaries, bonuses, and numerous perks, including training programs and career progression opportunities. If you are passionate about the automotive sector and excel in leadership, this is the role for you.

Benefits

Industry-leading competitive salary

Bonus Scheme

Training and development programmes

Career progression opportunities

Contributory pension scheme

Uniform provided

Long service reward

Customer referral rewards

Discounts on retailers, restaurants, holidays, and more

Wellness programme

Free parking

Qualifications

• Experience in the automotive sector is welcome.
• Ability to work under pressure in a challenging environment.

Responsibilities

• Manage workshop resources and monitor efficiencies to meet targets.
• Ensure a safe workshop environment and plan work distribution.

Skills

Communication Skills

Organizational Skills

Leadership Skills

Customer Service

Automotive Expertise

Education

Full UK Driving License

Job description

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Workshop Controller - Knaresborough Harrogate (Volvo), Knaresborough

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Client:

Stoneacre Motor Group

Location:

Knaresborough, United Kingdom

Job Category:

Finance

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EU work permit required:

Yes

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Job Reference:

ccbedeec9bce

Job Views:

9

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

The Vacancy

About the role…

We are excited to be recruiting for a Workshop Controller. This is an opportunity to join one of the UK’s fastest growing motor groups.

As a Workshop Controller, you will manage the process of optimizing workshop resources to meet departmental budgets.

Representing various manufacturers and handling diverse vehicles and models, you will take pride in your work, helping us deliver exceptional customer experiences and setting industry standards, all while contributing to making Stoneacre the Number One Motor Group.

Why join us?

Stoneacre is committed to creating a diverse and inclusive workplace. We aim to make Stoneacre the best place to work because our people make us successful. Here’s what’s in it for you:

• Industry-leading competitive salary
• Bonus Scheme
• Training and development programmes
• Career progression opportunities
• Contributory pension scheme
• Uniform provided
• Long service reward
• Customer referral rewards
• Discounts on retailers, restaurants, holidays, and more
• Wellness programme
• Free parking

An average day as a Workshop Controller…

• Ensuring a safe workshop environment per HSO requirements.
• Planning work distribution considering skill levels.
• Managing workshop resources and monitoring efficiencies to meet targets and KPIs.
• Coordinating between workshop and reception regarding vehicle progress.
• Supporting the Service Manager with daily duties.
• Performing quality control in the workshop.
• Providing excellent customer service and maintaining relationships.
• Handling customer issues professionally and promptly.

About you…

• Experience in the automotive sector from all backgrounds is welcome.
• Excellent communication and organizational skills.
• Ability to work under pressure in a challenging yet rewarding environment.
• Leadership skills to manage a team effectively.
• Customer and market-focused mindset.
• Business and commercially driven with automotive expertise.
• Alignment with brand values.
• Full UK driving license.
• Passion for your work.

“Stoneacre Motor Group is an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive environment where employees can thrive by being themselves.”