Workshop Controller - Coleraine

VanRath; Coleraine; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a skilled Workshop Controller to enhance their customer service team in Coleraine. This role involves overseeing daily operations, maximizing workshop productivity, and ensuring compliance with health and safety regulations. The ideal candidate will possess strong technical knowledge of heavy commercial vehicles and excellent organizational skills. Join a forward-thinking company that values efficiency and customer satisfaction, and take your career to the next level in a dynamic environment.

Qualifications

• Strong technical knowledge in heavy commercial vehicles is essential.
• Excellent organizational skills with the ability to prioritize tasks.

Responsibilities

• Oversee daily operations of the depot workshop.
• Maximize staff utilization and sold hours for high productivity.
• Ensure compliance with health and safety regulations.

Skills

Technician Efficiency

Organizational Skills

Technical Knowledge of Heavy Commercial Vehicles

Education

Full Driving License

Job description

Job Opportunity: Workshop Controller in Coleraine

We are collaborating with a prominent commercial vehicle provider in Northern Ireland to find a talented Workshop Controller who will enhance their customer service team in Coleraine.

Salary: Highly competitive salary offered

Key Responsibilities:

1. Oversee the smooth operation of the depot workshop daily
2. Allocate jobs, plan, and execute tasks considering technician capabilities
3. Maximise staff utilisation and sold hours to ensure high workshop productivity
4. Plan workshop space efficiently
5. Ensure all vehicles are road tested as required and appropriate
6. Manage holidays and sickness absences to maintain adequate coverage for scheduled work
7. Coach technicians and apprentices to develop skills and knowledge
8. Coordinate with the training department for technician training attendance
9. Liaise with the parts department to ensure timely availability of parts
10. Ensure all job cards are signed off with accurate and complete information
11. Perform quality checks to ensure 'right first time' standards for service, repair, and PSV
12. Review completed job cards for accuracy and completeness
13. Report and quote all vehicle defects to customers
14. Challenge technicians on efficiency, hours sold, and vehicle cleanliness
15. Report maintenance issues in the workshop
16. Ensure compliance with health and safety regulations and procedures
17. Perform any additional duties as directed by the Dealerpoint Manager or Directors

The Ideal Candidate:

• Strong technical knowledge and background in heavy commercial vehicles are essential
• Have a strong commercial focus with understanding of factors affecting technician efficiency and utilisation
• Possess excellent organisational skills with the ability to prioritise and adapt to changing operational needs
• Hold a full, valid driving licence