Workshop Controller

Motus Commercials; Grimsby; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading automotive company in Grimsby is looking for a Workshop Controller to oversee daily operational activities and ensure efficient service delivery. The ideal candidate will have significant experience in workshops and body shops, along with excellent organizational and leadership skills. This is a full-time, on-site position that offers the opportunity to work at an established dealer group in the UK.

Qualifications

• Experience in Workshops and Body Shops.
• Proven ability to achieve Customer Satisfaction.
• Effective Communication skills are a must.

Responsibilities

• Oversee daily operations within the workshop.
• Coordinate schedules and supervise technicians.
• Manage workflow and ensure customer satisfaction.

Skills

Workshop and Body Shop experience

Customer Satisfaction

Effective Communication

Knowledge of Aftersales processes

Organizational skills

Leadership skills

Ability to work under pressure

Education

Technical qualifications in vehicle maintenance

Job description

Overview

Motus Commercials is the largest DAF Trucks dealer group in the UK and Europe, with 34 franchise locations and 14 ATF sites capable of conducting DVSA MOTs on commercial vehicles. We operate 35 dealer locations across the UK, including body shops and accident repair centers. Motus Commercials is part of Motus Group (UK) Limited, a subsidiary of Motus Holdings Limited, a diversified South African automotive company. As industry leaders in the sale, service, and maintenance of DAF Trucks, we aim to provide high-quality customer service, employing almost 3,000 people across our UK operations.

Role Description

This is a full-time, on-site role located in Grimsby for a Workshop Controller. The Workshop Controller will be responsible for overseeing daily operations within the workshop and ensuring efficient service delivery. Key tasks include coordinating schedules, supervising technicians, managing workflow, and ensuring customer satisfaction. The role also involves liaising with the Aftersales team and maintaining effective communication to ensure smooth operations.

Qualifications

• Experience in Workshops and Body Shops
• Proven ability to achieve Customer Satisfaction
• Effective Communication skills
• Knowledge of Aftersales processes
• Strong organizational and leadership skills
• Ability to work under pressure and meet deadlines
• Technical qualifications in vehicle maintenance or related fields are an advantage