WORKSHOP ADMINISTRATOR / CO-ORDINATOR

T H WHITE Group; Houghton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A family-run agricultural services company is seeking a skilled Administrator for their Stockbridge depot. The role involves supporting workshop operations, managing tasks such as creating invoices and job cards, and liaising effectively with customers. Candidates should possess strong organisational and IT skills, thrive in a team, and have a commitment to quality service. Competitive salary and comprehensive benefits package offered.

Benefits

Competitive salary

Annual pay reviews

23.5 days holiday

Company pension scheme

Life Assurance cover

Employee share plan

Comprehensive training

Qualifications

• Experience in administration or transferable skills.
• Strong IT skills with proficiency in Microsoft Office.
• Excellent ability to manage multiple priorities.

Responsibilities

• Support workshop operations by creating job cards and invoices.
• Check and amend time approvals for technicians.
• Answer service calls and update customers on progress.

Skills

Organisational skills

IT proficiency

Communication skills

Tools

Microsoft Office

Internal computer software

Job description

Join T H White as a skilled Administrator supporting our busy Stockbridge depot. If you have a passion for organisation, accuracy, and helping teams operate smoothly, this permanent, full-time administration role could be your next career step in a family-run business with a 193-year legacy.

As a business we supply and service market-leading machines to Agricultural and Groundcare customers across the region. As an Administrator, you’ll be the backbone of our depot operations, supporting our Depot Manager and Service Technicians to ensure our workshop runs efficiently.

Our business is built on integrity, care and commitment, and we are looking for an experienced Administrator who shares these values and is ready to grow with us.

Hours

• This is a full-time role
• Mon - Thurs 08:00-17:30 / Fri 08:00-17:00
• (1 hour for lunch)

Key Duties Will Include

You’ll be based in our busy engineering workshop. Its a really important role for us, where your work will make an impact. We offer a friendly, welcoming environment and once you’re trained you’ll be provided with the autonomy to manage a wide variety of daily tasks including:

• Supporting the workshop operations including creating job cards for our Technicians and creating invoices.
• Checking and amending time approval for Technicians.
• Answering service calls, updating customers on progress and obtaining authorisation for work.
• Distributing workload to our technicians.
• Parts administration.
• Assisting with a variety of additional depot operational tasks.

The Ideal Applicant

• A demonstrable track-record of similar, or transferable administration work.
• Strong IT skills, with proficiency in Microsoft Office and internal computer software packages.
• Excellent organisational skills and the ability to manage multiple priorities.
• A process-driven approach with a high level of efficiency.
• Excellent communication skills – with the ability to liaise effectively with both customers and colleagues.
• Live within a reasonable commute from our depot, (Salisbury Road, Stockbridge, SO20 6JR), with the desire to work a full-time permanent role on site.
• Have the flexibility to provide occasional ‘out of hours’ telephone cover during harvest season.

Benefits

We believe that our employees are our most important and valuable asset, and it is our philosophy to try to do everything we can to ensure that everyone working for us is happy and gets pleasure and satisfaction from their work.

We offer a great range of benefits that reward you now and as your career with us progresses:

• A competitive salary, based on your experience.
• Annual pay reviews.
• 23.5 days holiday, rising to 26.5 days with service, plus Bank Holidays
• Competitive company pension scheme offering employer contributions of up to 8.5%, with a combined total of 12.5% when you contribute! (subject to qualifying period).
• Additional option of joining the ‘salary sacrifice’ smart pension scheme.
• Life Assurance cover, up to 5 times salary with service.
• Employee share Plan – providing our employees with a real stake in the business.
• Cross-divisional career development plans, providing you with a range of future job opportunities across our large organisation.
• Staff discounts on a huge variety of products at our stores.
• Comprehensive training ensuring that you feel you have the support necessary to be a success.

T H WHITE are proud to be an equal opportunities employer. We welcome applications from all backgrounds and are committed to building a diverse and inclusive workplace.