Workshop Administrator

Direct Recruitment (Midlands) Ltd.; Stoke-on-Trent; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a proactive Workshop Administrator to ensure smooth operations in their busy workshop. This role involves coordinating between the workshop team, management, and customers, ensuring efficient communication and record-keeping. The ideal candidate will have strong organisational skills, attention to detail, and experience in an administrative role, preferably within a technical environment. Join a supportive team that values training and development, and contribute to delivering exceptional customer service in a dynamic setting.

Benefits

Competitive Salary Package

Supportive Team Environment

Opportunities for Training and Development

Qualifications

• Proven experience in an administrative role, ideally in a workshop environment.
• Strong organisational skills and attention to detail are crucial.

Responsibilities

• Provide administrative support to the Workshop Manager and team.
• Schedule workshop bookings and manage workload effectively.

Skills

Organisational Skills

Communication Skills

Attention to Detail

IT Literacy

Education

Experience in Administrative Role

Tools

Microsoft Office

Database Systems

Job description

Job Title: Workshop Administrator

Location: Stoke on Trent

Salary: 12.75 per hour

Hours: Full Time (Apply online only) hrs Monday to Friday

About Us:
We are representing a dynamic and growing car dealership committed to delivering high-quality service and exceptional customer experience. We are currently looking for an organised, proactive, and detail-driven Workshop Administrator to join our team and keep the engine of our workshop running smoothly.

Role Overview:
As a Workshop Administrator, you will play a key role in the day-to-day coordination and administration of our workshop operations. You'll be the link between the workshop team, management, and customers — ensuring everything runs efficiently and effectively.

Key Responsibilities:

1. Provide administrative support to the Workshop Manager and workshop team.
2. Schedule and manage workshop bookings and workload.
3. Maintain accurate records of jobs, parts, and workshop documentation.
4. Liaise with customers, providing updates and clear communication.
5. Process job cards, invoices, and internal paperwork.
6. Ensure compliance with health & safety and company procedures.
7. Assist with stock control and ordering of workshop supplies.

About You:

1. Proven experience in an administrative role (experience in a workshop/technical environment preferred).
2. Strong organisational skills with excellent attention to detail.
3. Confident communicator, both written and verbal.
4. Ability to prioritise tasks and work in a fast-paced environment.
5. IT literate with good knowledge of Microsoft Office and database systems.
6. A team player with a positive, can-do attitude.

What We Offer:

1. Competitive salary package
2. Supportive team environment
3. Opportunities for training and development

How to Apply:
If you're an organised, motivated, and enthusiastic individual looking to join a great team, we'd love to hear from you.