Workplace Manager

ISS Facilities Services; Elmbridge; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading facilities management company in Elmbridge is seeking a proactive Workplace Manager to oversee building operations, contractor management, and safety compliance. The ideal candidate has experience in workplace management and is passionate about delivering a high-quality workplace experience. This role is vital for seamless service delivery and fostering collaboration across teams.

Qualifications

• Previous experience in a similar role – Workplace, Front of House (FOH) Management, or Office Management.
• Proven experience managing contractors and suppliers in a facilities or property role.
• Confident communicator with excellent presentation and organisational skills.

Responsibilities

• Oversee daily building operations, ensuring smooth and safe service delivery.
• Manage contractors and suppliers in line with company standards and procedures.
• Ensure full compliance with health, safety, and quality management systems.

Skills

Experience in Workplace Management

Contractor and supplier management

Excellent communication skills

Organizational skills

Customer-focused

Job description

Workplace Manager

Contract: Workplace. Location: Weybridge, KT13 0SL. Hours of work: 40. Contract Type: Permanent.

We are seeking a proactive and highly organised Workplace Manager to oversee the day-to-day operation, safety, and service delivery within one of our key ISS UK sites. This role is central to ensuring a first-class workplace experience for all building users. You will be responsible for the seamless coordination of building operations, contractor management, and workplace services, ensuring compliance with health, safety, and quality standards.

Job Description

As the driving force on site, you will identify and report building defects, manage on-site activities with engineers and suppliers, and act as the primary point of contact for all property-related matters. You will play a vital role in communicating and executing the property and workplace strategy, fostering collaboration between the property, technical services, and FM teams to deliver continuous improvement and exceptional service.

Key Responsibilities

• Oversee daily building operations, ensuring smooth and safe service delivery.
• Manage contractors and suppliers in line with company standards and procedures.
• Ensure full compliance with health, safety, and quality management systems.
• Identify and report defects, coordinating remedial works where required.
• Act as the main on-site contact for engineers, property teams, and suppliers.
• Maintain accurate site records and communications with stakeholders.
• Drive continuous improvement and support workplace engagement initiatives.

Professional and Personal Competencies/Qualifications

• Previous experience in a similar role – Workplace, Front of House (FOH) Management, or Office Management.
• Proven experience managing contractors and suppliers in a facilities or property role.
• Confident communicator with excellent presentation and organisational skills.
• Professional, credible, and customer-focused.
• Passionate about delivering a high-quality workplace experience.
• Strong relationship builder, able to engage effectively across teams.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, we help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing [e-mail]