Workplace Host/Receptionist

CBRE; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading global real estate firm in London is seeking a Workplace Host/Receptionist. This role involves managing the reception area, greeting visitors, and providing general administrative support to enhance the workplace experience. Ideal candidates will have 1-2 years in customer service or hospitality, with strong communication skills and a proactive approach to problem-solving. Full-time position available.

Qualifications

• 1 - 2 years experience in Front Desk, Concierge, Hospitality, or Customer Service roles preferred.
• Experience in facilities management and dealing with suppliers/contractors beneficial.
• Ability to deal with complex situations.

Responsibilities

• Manage office floors and ensure a positive workplace experience.
• Greet employees and visitors, conduct guest registration.
• Maintain appearance of common areas and manage housekeeping services.
• Provide administrative support for mail services, event management, and desk booking.
• Assist with employee onboarding and orientation.
• Collaborate with IT and maintenance teams to report issues.

Skills

Advanced communication skills

Problem-solving ability

Customer service skills

Job description

Workplace Host/Receptionist

Job ID

215522

Posted

07-Apr-2025

Role type

Full-time

Areas of Interest

Administrative

Location(s)

London - England - United Kingdom of Great Britain and Northern Ireland

Company Profile

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.

Job Title: Workplace Host/Receptionist

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in London.

Role Summary:

• Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day

• Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking

• Maintains neat appearance reception area, conference rooms café and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition.Arranges equipment service as needed.

• Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc.Requests building and/or equipment services as needed.

• Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering – workflow assistance and welcoming procedures and first day orientation management.

• Collaborate with IT, Maintenance, Cleaning, Helpdesk teams to ensure that issues are proactively reported and addressed in line with procedures.

• Full JD can be provided upon application.

Experience Required:

• A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred.

• Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees.

• Experience in facilities management and/or dealing with suppliers/contractors beneficial.

• Ability to solve problems and deal with a variety of options in complex situations.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)