Workplace Experience Team Leader

SC Staff and Consult; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading office services provider in London seeks a Workplace Experience Team Leader to oversee daily operations and team management. This role involves ensuring efficient delivery of office services including agile desk management and health & safety oversight. Ideal candidates have experience in facilities management and a strong service ethic within a corporate environment. Join a people-first culture that values impact and leadership development.

Benefits

Competitive salary

Great benefits

Hybrid working model

Supportive workplace culture

Qualifications

• Experience in facilities or office services management.
• Strong leadership skills in a professional services environment.
• Ability to handle health & safety responsibilities.

Responsibilities

• Oversee office services delivery and team operations.
• Manage agile desks, locker systems, and courier contracts.
• Ensure operational efficiency and safety compliance.

Skills

Team management

Operational efficiency

Service ethic

Detail-oriented

Tools

CAFM system

Job description

Workplace Experience Team Leader – Behind-the-Scenes Star Wanted!

Location: London | Competitive Salary + Great Benefits

Ready to lead a dynamic team and make sure the workplace runs like clockwork?

We’re looking for a hands-onWorkplace Team Leaderto support a dynamic Workplace Manager and oversee the smooth delivery of office services – from agile desks and locker management to print, mail, digitisation, and courier contracts. You’ll be the go-to person for day-to-day operations, health & safety, and team leadership.

You're a confident people leader with experience in facilities or office services, ideally in a professional services or corporate environment. You're calm under pressure, big on detail, and love a good process – but you’re not afraid to roll up your sleeves and get stuck in. You’ll have experience in team management, a strong service ethic, and a keen eye for operational efficiency.

Bonus points if you know your way around a CAFM system, have contractor management experience, and understand the ins and outs of agile working environments.

Why you'll love this role:

A visible role where you can really make an impact

Scope to develop your leadership skills and drive change

A supportive and sociable workplace team

Fantastic offices, hybrid working, and a people-first culture

If you’ve got experience managing people in a facilities or professional services setting and love delivering top-tier service – we’d love to hear from you.