Workplace Experience Manager

Simply Business; Boston; Hybrid; GBP 52,083 - 66,964; Full time

Benefits offered by this job

Group medical, dental, vision, and prescription drug coverage

Short-term and long-term disability, life insurance

Participation in Company's bonus program

401(k) with a 5% employer match

Commuter benefits

Investment in learning and development

Job summary

A leading insurance provider in Boston seeks a Workplace Experience Manager to oversee daily office operations and create a collaborative environment. Responsibilities include managing office functions, vendor relationships, and budgeting. Candidates should have at least 5 years in office management and excellent project management skills. This role offers a hybrid working model along with comprehensive benefits including medical coverage and 25 vacation days.

Qualifications

• 5+ years of experience in office or facilities management.
• Exceptional communication, project management, and organizational skills.
• Proven experience in managing budgets and external vendors.

Responsibilities

• Manage daily office functions and vendor relationships.
• Plan and execute engaging events and amenities.
• Oversee the office operations budget and process expenses.
• Collaborate with building management for safety compliance.

Skills

Office management

Project management

Communication

Organizational skills

Vendor management

Job description

Overview

Workplace Experience Manager at Simply Business (Boston hub). The role is responsible for overseeing day-to-day office operations and creating a welcoming, collaborative environment that reflects Simply Business values and supports a high-growth culture.

What you'll do

• Office Operations: Manage daily office functions, including maintenance, repairs, and vendor relationships. Serve as the primary point of contact for employees, building management, and security. Coordinate catering for events, guest check-in, employee onboarding, travel booking, and meeting support as needed.
• Employee Experience: Partner with Internal Communications Team and People Team to plan and execute engaging events and amenities that foster a vibrant, collaborative atmosphere.
• Financial Management: Oversee the office operations budget, process expenses, and identify cost-saving opportunities.
• Safety & Compliance: Collaborate with building management to ensure proper safety and emergency procedures are in place.
• Continuous Improvement: Maintain relationships with internal employees and external partners to identify and implement improvements based on feedback.

Requirements

• 5+ years of experience in office or facilities management.
• Ability to be in the Boston hub at least 4 days per week during normal business hours; exceptional communication, project management, and organizational skills with a keen eye for detail.
• Proven experience in managing budgets and external vendors.
• Ability to multitask and manage competing priorities effectively.
• Experience collaborating with global teams preferred.
• A "culture carrier" who embodies Simply Business values and actively contributes to a positive and inclusive workplace.

Benefits

• Group medical, dental, vision, and prescription drug coverage
• Short-term and long-term disability, and life insurance
• Participation in the Company’s bonus program; 401(k) with a 5% employer match
• Commuter benefits
• 25 days of vacation, 10 sick days, and 10 company holidays
• Investment in learning and development; regular team outings and volunteer opportunities
• Hybrid working model for flexibility

Simply Business is an equal opportunity employer and is committed to an inclusive and diverse culture. We welcome applicants and strive to support growth within our interview process.