Workplace Experience Host (12 Month Fixed-Term Contract)

www.findapprenticeship.service.gov.uk - Jobboard; Stockport; On-site; GBP 10,000 - 40,000; Full time

Job summary

A job board is seeking a Workplace Experience Host in Stockport. You will manage reception services and coordinate events, ensuring every visitor feels welcomed. The ideal candidate possesses strong communication skills, organizational abilities, and experience with Microsoft Office. Join a dynamic culture with opportunities for professional growth in a vibrant office environment.

Benefits

Professional development opportunities

Vibrant office environment

Qualifications

• Strong communication and interpersonal skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Proficiency in digital tools and workplace technologies.

Responsibilities

• Greet and assist employees, clients, and visitors.
• Manage guest registration and coordinate escorts.
• Schedule and prepare meeting rooms with AV setup.

Skills

Communication skills

Organizational skills

Customer service mindset

Multitasking ability

Tools

Microsoft Office Suite

Job description

Workplace Experience Host
Location: Stockport | Full-Time | On-Site (Mon-Fri)

Are you passionate about creating exceptional first impressions and delivering outstanding workplace experiences? We’re looking for a Workplace Experience Host to be the welcoming face and heartbeat of our office—ensuring every visitor and employee feels valued, supported, and inspired from the moment they arrive.

About the Role
As a Workplace Experience Host, you’ll be the first point of contact for employees, clients, and guests—playing a vital role in shaping our workplace culture. You’ll manage reception services, coordinate meetings and events, and support a wide range of administrative and hospitality functions to ensure a seamless and engaging office experience.

Key Responsibilities
Greet and assist employees, clients, and visitors with professionalism and warmth.
Manage guest registration, issue visitor passes, and coordinate escorts.
Schedule and prepare meeting rooms, including AV setup and catering arrangements.
Provide concierge-style services such as local transport, refreshments, and building tours.
Maintain the appearance and functionality of reception, café, and common areas.
Support onboarding processes and first-day experiences for new employees.
Handle mail services, desk bookings, event coordination, and office supply management.
Respond to workplace service requests and escalate recurring issues as needed.
Ensure compliance with safety standards and workplace policies.

Site-Specific Duties
Answer and direct calls using multiple technologies (e.g., Email, Skype).
Manage hospitality bookings and pantry operations.
Set up meeting rooms and coordinate catering.
Provide exceptional customer service and anticipate guest needs.
Report health and safety concerns promptly.

What You’ll Bring
Strong communication and interpersonal skills.
Ability to multitask and stay organized in a fast-paced environment.
Intermediate proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.).
Comfort with digital tools and workplace technologies.
A proactive, customer-focused mindset with a passion for service excellence.
Ability to work independently and as part of a collaborative team.

Why Join Us?
Be part of a dynamic, people-first culture.
Play a key role in shaping the workplace experience.
Access to professional development and growth opportunities.
Work in a vibrant, modern office environment.