Workplace Experience Host

CBRE; Nottingham; On-site; GBP 10,000 - 40,000; Full time

Job summary

A global facilities management company in Nottingham seeks a Workplace Experience Host to provide exceptional customer service to employees and guests. Responsibilities include greeting visitors, managing events, and coordinating services. Candidates should possess a High School Diploma or GED, along with strong organizational and communication skills. This full-time role promises a dynamic workplace experience.

Qualifications

• Up to 2 years of job-related experience preferred.
• Ability to communicate straightforward information.
• Capacity to follow procedures and solve problems.

Responsibilities

• First point of contact for all entering the facility.
• Manage janitorial or maintenance work orders as needed.
• Organize and manage on-site events.

Skills

Communication skills

Organizational skills

Basic work routines

Microsoft Office proficiency

Education

High School Diploma or GED

Job description

Job Description

CBRE Workplace Experience Host, located in Nottingham, United Kingdom. This vacancy is in the Administration field. Education requirement: GCSE. This job opening is posted for job seekers in Nottingham, United Kingdom.

Job Details

Job Title: Workplace Experience Host

Job ID: 180001

Posted: 28-Aug-2024

Service line: GWS Segment

Role type: Full-time

Areas of Interest: Facilities Management

Location: Nottingham - England - United Kingdom

About the Role

As a CBRE Workplace Experience Coordinator, you\'ll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. This job is part of the Workplace Experience function and is responsible for providing world-class customer service to the clients and visitors of a designated building.

What You\'ll Do

• First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
• Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
• Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
• Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
• Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
• Coordinate with vendors who supply services or goods to the workplace.
• Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
• Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

What You\'ll Need

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.

Keywords: Nottingham jobs

Closed Date: 2025-11-05