Workplace Coordinator (R-18072)

Dun & Bradstree; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Dun & Bradstreet is seeking an Office Management professional for their Paddington office in London. This vital role ensures a positive visitor and customer experience, focusing on site safety, customer service excellence, and proactive organization of office duties. Ideal candidates will have relevant experience, a proactive attitude, and strong interpersonal skills.

Qualifications

• Experience in a similar environment.
• Understanding of Health & Safety regulations.
• Excellent planning and organizational skills.

Responsibilities

• Serve as office workplace representative and customer point of contact.
• Support Reception Services by managing enquiries professionally.
• Champion site safety and maintain records for office maintenance.

Skills

Customer Service

Communication

Problem Solving

Organization

Teamwork

Tools

Microsoft Office

Job description

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Why We Work at Dun & Bradstreet

Dun & Bradstreet combines global data and local expertise to help clients make smarter decisions. With 6,000+ people in 31 countries, we are a team of diverse thinkers and problem solvers who all share a common curiosity: to find new ways to turn data into value. If you share this curiosity and want to be part of a future-ready company, come join us! Learn more at [website].

We are seeking to provide a first-class visitor and customer experience at the Dun & Bradstreet Paddington office. Working within the UK Workplace team, this role focuses on delivering an outstanding, safe, and compliant office environment for team members, customers, and visitors. Excellent communication and administrative skills, along with concise organization, are essential. This position is crucial for the smooth operation of the office, ensuring a positive first and lasting impression through local knowledge and a welcoming approach.

Key Responsibilities

• Serve as office workplace representative and customer point of contact, covering Front of House duties as required.
• Support Reception Services by welcoming guests and visitors, managing enquiries professionally and courteously.
• Champion site safety and security, acting as the point of contact for related inquiries.
• Maintain records, site notices, process invoicing, and assist in organizing office events and facilities-related administration proactively.
• Manage office maintenance requests, understanding standard operating procedures to ensure preventive and reactive actions are handled efficiently.
• Coordinate cleaning requests, ensuring high standards of cleanliness.
• Proactively manage facilities services, demonstrating strong problem-solving skills to promote high satisfaction among team members and customers.
• Prioritize and manage tasks and queries daily, working closely with the front-end and facilities management teams.
• Communicate openly, honestly, and transparently, tailoring messages to specific audiences as needed.
• Cover the Workplace Manager during absences and busy periods.
• This is an office-based role located in Paddington, London.

Essential Requirements

• Experience in a similar environment.
• Understanding of Health & Safety regulations and compliance.
• Excellent customer service, planning, and organizational skills.
• Ability to respond quickly and prioritize work efficiently.
• Team player with a proactive attitude and the ability to multitask independently.
• Strong interpersonal and communication skills.
• Energetic, approachable, and able to represent D&B, ensuring visitors and customers feel welcomed.
• Proficient in PC use and administration, with good knowledge of Microsoft Office.
• Excellent written and verbal communication skills.
• Ability to adhere to site rules and regulations at all times.

All Dun & Bradstreet job postings can be found at [website]. Official communication will come from an email address ending in @dnb.com. Please note that this job posting page is hosted and powered by Lever, and your use of this platform is subject to Lever's and [privacy policy], which governs data processing.