Workplace Central Administration Co Ordinator

UK Centre for Ecology & Hydrology (UKCEH); Bangor; On-site; GBP 25,000 - 35,000; Full time

Job summary

The UK Centre for Ecology & Hydrology is seeking a Workplace Central Administration Coordinator to enhance administrative support and team coordination across its Bangor office. The successful candidate will lever their outstanding customer service skills and proficiency in Microsoft 365, while collaborating with various stakeholders to ensure effective workplace operations. This role combines oversight of support staff, data handling, and compliance management—making a significant contribution to the team’s success in providing high-quality services.

Benefits

27 days annual leave plus 3 days for Christmas closure

10% employer pension contribution

Flexible and hybrid working arrangements

Peer reward and recognition scheme

Dental insurance, gym discounts, retail discounts

Enhanced maternity and paternity leave

24-hour support for health or financial issues

Qualifications

• Intermediate to advanced computer skills with Microsoft 365.
• Ability to supervise and coordinate a small team.
• Excellent customer service skills with good communication.

Responsibilities

• Support and coordinate administrative and maintenance support staff.
• Provide guidance on budget management via Workday.
• Coordinate Health & Safety compliance across sites.

Skills

Customer service

Microsoft 365 (Word, Outlook, Excel)

Supervision

Adaptability

Tools

CAFM systems

Workday system

Job description

We have a fantastic opportunity for a Workplace Central Administration Coordinator to join our Workplace Central Admin Team based out of our Bangor office. You will be assisting the Workplace Central Admin Manager in providing an effective and efficient workplace service to our local scientific and professional services community. As well as providing administrative support to the wider team across all four sites.

You’ll be supporting and coordinating a team of Workplace administration and maintenance assistants, who are responsible for supplying high quality, safe and clean buildings across the UKCEH estate.

The Workplace Team provide a wide range of hard and soft facilities services, including engineering, maintenance, building compliance, catering, reception, and a fleet of vehicles. The Workplace Central Admin Team sits centrally within the Workplace, ensuring the efficient collation of data, filing of compliance document and the management of the Workplace helpdesk. We need your excellent customer service and administration skills to work closely with a variety of stakeholders, to ensure we are providing the highest quality in customer service.

You’ll be joining a leading independent, not-for-profit research institute that’s committed to recruiting talented people like you, progressing your career and giving you the support you need to thrive at UKCEH.

Your main responsibilities will include:

• Provide guidance and training on the Workday system, acting as a first point of contact for queries and escalation, to enable effective budget management.
• Supporting and co-ordinating a team of administrative and maintenance support staff, to ensure the effective co-ordination and delivery of day-to-day tasks.
• Collate and present performance data as required, to support wider decision making and assessment of progress towards key team goals.
• Coordinating Health & Safety compliance across all four sites, including contractor management documentation.
• Work closely under the supervision of the Workplace Central Admin Lead and Workplace Central Admin Manager to provide support to projects they are leading on.
• For the role of Workplace Administration Coordinator, we’re looking for somebody who has:
• Intermediate to advanced computer skills, knowledge of Microsoft 365 (Word, Outlook, Excel), databases, and ideally have experience of CAFM systems
• Ability supervise and coordinate a small team, supplying training where necessary.
• Excellent customer service skills - able to communicate well in person and in writing, whilst using a collaborative and inclusive approach
• Knowledge of finance and procurement processes.
• Ability to accurately reassess work priorities in a changing environment, work methodically and with accuracy.
• Be adaptable and able to cover some site-based duties within the Workplace Team to help support holiday cover which includes reception cover, completing safety audits, minuting meetings, however this list is not exhaustive.
• The responsibilities and duties outlined above are indicative and may be subject to change based on business needs as the business evolves.

Desirable skills but not essential:

• In-depth CAFM system knowledge
• Workday system experience
• Contractor management experience
• Data analysis skills
• Strong administrative skills using Microsoft systems including Teams, Excel and PowerPoint.
• Minute taking
• Be able to use own initiative to assess the needs of the team and adapt workload accordingly
• Able to multi-task, supporting a number of stakeholders
• Have strong attention to detail when looking through data

You’ll be joining a leading independent, not-for-profit research institute that’s committed to recruiting talented people like you, progressing your career and giving you the support you need to thrive at UKCEH.

Our science makes a real difference, enabling people and the environment to prosper, and enriching society. We are the custodians of a wealth of environmental data, collected by UKCEH and its predecessors over the course of more than 60 years

Working for UKCEH is rewarding

We appreciate the continuous dedication and contributions of our staff, which is why we provide a comprehensive benefits package that includes financial incentives and wellbeing-oriented perks, such as:

• 27 days annual leave (rising to 29 days after 5 years’ service) plus 3 days for Christmas closure
• 10% employer pension contribution
• Flexible and hybrid working arrangements (role dependant)
• Peer reward and recognition scheme
• Dental insurance, gym/fitness discounts, retail discount portal
• Enhanced maternity and paternity leave
• 24-hour, 365-day support with physical, mental, social, health or financial issues and much more...

Apply today!

If this opportunity resonates with you and aligns with your personal career goals, the team would love to receive your application.

At UKCEH, we are committed to fostering an inclusive and equitable workplace where everyone—regardless of background, identity, ability, or circumstance—has the opportunity to thrive. As a Disability Confident employer, we actively encourage applications from neurodivergent candidates and those with disabilities. We are happy to provide any adjustments or support you may need throughout the application process—please don’t hesitate to reach out. So, if you’re excited about this role but your experience doesn’t align perfectly with every requirement, we’d love to hear from you anyway. You may be just the right fit for this role or another within our wider team.

We welcome applications from international candidates; however, at present, we are unable to provide visa sponsorship for this role.