Workplace and FM Contracts Manager

United Utilities; Warrington; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company committed to delivering exceptional water services while promoting sustainability and innovation. In this pivotal role, you will lead the Facilities Management strategy across various locations, ensuring alignment with operational requirements. With a focus on team engagement and wellbeing, you will manage significant budgets and oversee projects that enhance workplace efficiency. Enjoy a competitive salary and an array of benefits, including a generous leave package and performance-related bonuses. This is an exciting opportunity to make a meaningful impact in a thriving FTSE 100 company.

Benefits

Generous annual leave package

Competitive pension scheme

Performance-related bonus scheme

Comprehensive healthcare plan

Gym and wellness discounts

Employee Assistance Plan

Enhanced parental leave schemes

Qualifications

• Experience in managing outsourced Facilities Management services.
• Strong understanding of landlord and tenant legislation.

Responsibilities

• Manage the delivery of FM services across the estate.
• Oversee the commercial leasehold property portfolio and budget.

Skills

Facilities Management

Budget Management

Project Management

Team Leadership

Negotiation Skills

Education

Degree in Facilities Management or related field

Job description

Role Details

Salary: Competitive Salary
Work Type: Hybrid
Job Location: Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP
Role Type: Permanent
Employment Type: Full Time
Working Hours: 37.0 Hours per Week

United Utilities' (UU) purpose is to deliver great water for a stronger, greener, and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion, and innovation in our workplace, fostering a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values, and business model to fulfill our mission. By setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers, and communities. Whether working with a team that shares your vision or joining a network of peers with similar interests, you'll find a welcoming and supportive organization.

We've got a lot to offer. You'll be part of a thriving FTSE 100 company and enjoy a range of core benefits that reflect your value and contribution.

Benefits

• A generous annual leave package of 26 days, increasing to 30 days after four years of service (plus 8 bank holidays)
• A competitive pension scheme with up to 14% employer contribution, 21% total, and life cover
• Up to 20% performance-related bonus scheme and recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• MyGymDiscounts - gym and wellness benefit offering up to 25% off on gym memberships and digital fitness subscriptions
• Additional benefits including Best Doctors, Salary Finance, Wealth at Work courses, deals and discounts, EVolve Car Scheme, Employee Assistance Plan, mental health first aiders, ShareBuy, MORE Choices flexible benefits, and enhanced parental leave schemes

Job Purpose

Formulating strategy and managing the delivery of outsourced Facilities Management services across the UU estate, ensuring alignment with UU's operational requirements.

Leading and managing the delivery of the company's Workplace Strategy across all UU offices, depots, admin buildings, and welfare areas, working alongside the Head of Property. Managing major workplace projects.

Managing UU's commercial leasehold property portfolio.

Overall responsibility for Business Rates consultancy services across the estate and developing the company's Business Rates strategy.

Participating as a member of the Property Leadership Team to embed initiatives related to team engagement, health, safety, wellbeing, and policies.

Reporting to the Head of Property Services, the role involves managing the delivery of FM services through our FM Delivery Partner across the NW estate, including all FM projects and works.

Accountabilities & Responsibilities

• Managing a team of 5 and reporting to the Head of Property
• Managing a substantial OPEX budget for accommodation, facilities management, rents, service charges, business rates, and energy, ensuring expenditures stay within budget and forecasting accurately
• Upholding the workplace strategy and delivering related projects and schemes
• Ensuring the delivery of outsourced FM services to over 340 operational sites, offices, and depots, meeting business expectations, budgets, SLA/KPI targets, and ESG targets
• Managing the company's commercial leasehold portfolio, including negotiations and lease management, with detailed knowledge of landlord and tenant legislation