Working Charge Hand

FIRSTGROUP PLC; City Of London; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Staff Travel Pass

Nominee Pass

Cycle to work

Pension scheme

Share purchase plan

Job summary

FirstGroup plc is seeking an experienced Working Charge Hand at Tolworth Garage to supervise workshop staff, ensure fleet standards, and keep vehicles ready for service. You will respond quickly to breakdowns and oversee inspections, repairs, and planning while coordinating with controllers and suppliers.

The role demands an engineering qualification, proven supervisory ability, and solid health & safety knowledge, with experience in the bus sector and a full UK driving licence.

Qualifications

• Qualified Engineer with an apprenticeship or NVQ Level 3 or equivalent.
• Proven supervisory experience and ability to lead a team.
• Experience in the bus industry and strong safety knowledge.

Responsibilities

• Supervise workshop staff during your shift and ensure standards.
• Ensure vehicles meet Company, TfL and VOSA standards.
• Oversee repairs, inspections and MOT/rota planning.
• Respond promptly to breakdowns and reduce lost mileage.
• Coordinate with controllers, stores and suppliers to keep work flowing.
• Monitor quality, cost-effectiveness and timeliness of work.
• Promote Health & Safety in the workplace.

Skills

Supervisory experience

Bus industry experience

Health & Safety knowledge

Communication skills

Organised & calm under pressure

Driving licence (Full UK)

Education

Engineering apprenticeship/NVQ Level 3

Tools

Agresso

Maximo

PCV licence

Job description

Are you an experienced engineer with a passion for keeping fleets running at their best? Do you thrive on guiding teams and ensuring high standards of reliability, safety and performance? If so, we'd love you to join our engineering team as a Working Charge Hand at Tolworth Garage.

What You'll Be Doing

• Supervise and support our workshop staff during your shift
• Ensure all vehicles meet Company, TfL and VOSA standards
• Make sure enough clean, reliable vehicles are ready for service
• Respond quickly to breakdowns, minimising lost mileage
• Oversee repairs, inspections and documentation such as MOT and rota planners
• Liaise with service controllers, stores and suppliers to keep everything running smoothly
• Monitor quality, cost-effectiveness and timeliness of engineering work
• Champion Health & Safety in the workplace

Essential

• Qualified Engineer (Apprenticeship/NVQ Level 3 or equivalent)
• Proven supervisory experience - able to lead, motivate and coach
• Previous bus industry experience
• Excellent communication and influencing skills
• Solid knowledge of health & safety standards
• Organised, methodical and calm under pressure
• Flexible, self-motivated and a strong team player
• Full UK driving licence

Desirable

• Agresso and Maximo experience
• PCV licence

We are also committed to your financial wellbeing, and we offer a platform with many discounts on high street brands and supermarkets etc

Benefits

• Staff Travel Pass
• Nominee Pass after three months of service
• Cycle to work scheme
• Pension scheme and chance to buy discounted First Group shares