Workforce Support Officer (HR)

We Manage Jobs(WMJobs); Warwick; Hybrid; GBP 30,000 - 42,000; Full time

Job summary

Join a dynamic team at Warwickshire County Council as a Workforce Support Officer. You will play a key role in strategic workforce planning and recognition, helping to implement initiatives that enhance workforce efficiency while making a meaningful impact on the community. This role offers flexibility in a supportive environment with excellent benefits.

Benefits

Generous pension scheme

Agile working arrangements

Generous annual leave entitlement

Access to discounts platform

Qualifications

• Experience in HR services or workforce planning is desirable.
• Strong problem-solving skills with a focus on effectiveness.
• Excellent organizational abilities with attention to detail.

Responsibilities

• Support the delivery of the people strategy and workforce plans.
• Co-design and implement services within the HR framework.
• Collaborate with teams to develop effective workforce solutions.

Skills

Proactive approach

Solution-focussed

Good communicator

Flexible and adaptable

Able to prioritise effectively

Job description

Join Our Dynamic Team!

About the Team and the Role:

Are you looking for an exciting opportunity to make a positive impact within a vibrant and dynamic team? We are seeking two proactive and solution-focussed Workforce Support Officers to play an active role in our workforce service, co-designing, implementing, and delivering customer-focussed services that support the delivery of our people strategy and service offer.

The Strategic Workforce Planning and Recognition Service plays a vital role in supporting services to gain a deeper understanding of their workforce, anticipate future requirements, and develop comprehensive workforce plans. Working collaboratively from the initial stages through to implementation, the team partners with other HR services to redesign and develop teams, create effective solutions, and provide ongoing support to managers on workforce-related matters. We establish the strategic framework for leadership and performance, ensuring solutions are designed to meet both current and future needs. Additionally, the team manages key processes such as performance and appraisal frameworks and ensure that the achievements and contributions of the workforce are celebrated and recognised.

Specific Areas of Focus Strategic Workforce Planning (Post 1)

• Grading Activity
• Organisational Structure and Design within HR Systems
• Provision of Metrics, Data, and Intelligence
• Organisational Change Programmes
• Strategic Workforce Planning
• Strategic Workforce Assessment

Leadership, Performance and Recognition (Post 2)

• Leadership offer
• SLF and Leadership Team
• Leadership Apprenticeships
• Coaching and Mentoring
• Leadership Talent Development
• Performance Framework
• Recognition- including STAR and Long Service Awards

While these posts have separate areas of responsibility, there is an expectation that there will be some cross over and ability for cover.

Behaviours

We are looking for candidates who possess the following behaviours:

• Proactive approach: We seek individuals who are not just reactive but take the initiative to anticipate and address potential challenges before they arise. This behaviour ensures smooth operations and continuous improvement within the team.
• Solution-focussed: The ideal candidate should be adept at identifying problems and implementing effective solutions. Being solution-focussed means having the ability to think critically and creatively to overcome obstacles and achieve positive outcomes.
• Good communicator: Excellent communication skills are essential. This includes the ability to convey information clearly and concisely, listen actively, and engage with colleagues and stakeholders at all levels, ensuring mutual understanding and cooperation.
• Flexible and adaptable: We value individuals who can thrive in a dynamic environment, adapting to changing circumstances and requirements. Flexibility and adaptability are crucial for responding to new challenges and opportunities effectively.
• Able to prioritise effectively: The ability to manage time and resources efficiently is vital. This involves setting priorities, balancing multiple tasks, and maintaining focus on key objectives to achieve the best possible outcomes for the team and organisation.

We offer an agile working approach where there is a mix of working in the office and remotely. The current expectation is that we all work together in the office as a Service on a Monday, with flexibility to attend the office throughout the week as required.

If you are ready to take on a challenging yet rewarding role within a supportive and forward-thinking team, we encourage you to apply!

Each post offers its unique focus, but you’ll also enjoy the variety and collaboration that comes with supporting each other and covering across the service. If you have a preference on the post that best matches your interest and skills, please outline this in the additional information area of the application form.

For further information please see the Job Description and Person Specification below;

Workforce Support Officer- Strategic Workforce Planning

Workforce Support Officer- Leadership, Performance and Recognition

Working for Warwickshire – This is the difference you make

Warwickshire County Council is a place where everyone feels?valued, included, safe, supported,?and?welcome. Our people are at the heart of this vision, could you be one of them!?

At Warwickshire County Council we are committed to ensuring Warwickshire’s economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.

Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage – Warwickshire Pension Fund'

The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.

Click here to view the benefits at Warwickshire County Council.

Additional Information

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.

We recommend submitting your application as soon as possible. We don't want to keep you waiting so we will be starting the initial shortlist and assessment process while the job advert is running. Please check your emails or applicant account via our jobs portal for any updates on your application

To discuss the role please contact Lucy Vials by emailing [e-mail]

Closing date: 17^th July 2025
Interview date:7^th August 2025

Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact [e-mail] and we will make every effort to meet your specific requirements.

Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. See?more