Workforce Management Professional

BT Group; Southampton; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading telecommunications company in Southampton seeks a Workforce Management Professional to monitor workforce metrics and support planning activities. Ideal candidates should have strong analytical and Excel skills, effective stakeholder management, and a growth mindset. This role offers a competitive salary with benefits including a pension plan, 25 days of leave, and flexible benefits options.

Benefits

Competitive salary with a 10% bonus

Pension: 5% contribution from you, 10% from BT

25 days annual leave plus bank holidays

Inclusive family leave policies

Flexible benefits options

Training and development opportunities

Discounts on broadband, mobile, and TV packages

Responsibilities

• Monitor and analyze key workforce metrics.
• Identify continuous improvement opportunities.
• Maintain data accuracy and integrity.
• Support position management activities.
• Collaborate on redundancy and leaver schemes.
• Consult with HR and business units.
• Participate in cross-functional teams.
• Assist with workforce planning analysis.
• Collect and consolidate workforce data.

Skills

Analytical skills

Advanced Excel Skills

Stakeholder Management

IT and data management skills

Commercial Acumen

Data Dashboards

Growth Mindset

Inclusive Leadership

Attention to detail

Independence and prioritization

Tools

Microsoft Office

SAP SuccessFactors

Qlik

Power BI

Job description

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Workforce Management Professional, Southampton

Client: BT Group

Location: Southampton, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: d6ea0979322d

Job Views: 4

Posted: 12.08.2025

Expiry Date: 26.09.2025

Job Description:

What you’ll be doing

• Track Workforce Metrics: Monitor and analyse key workforce metrics to identify trends and issues. Create comprehensive workforce reports and visualizations using pre-defined templates, tools, and technologies.
• Monitor workforce planning initiatives: Identify continuous improvement opportunities within the workforce management processes.
• Collect and consolidate workforce data: Maintain data accuracy and integrity, ensuring compliance with data privacy regulations.
• Support ongoing position management activities: such as job role corrections and re-organisation position changes.
• Support redundancy and voluntary leaver schemes: Collaborate with People & HR Services.
• Share knowledge and provide consultation: To HR and business unit teams, to enhance data-led storytelling capabilities.
• Participate in cross-functional teams: Contributing expertise to projects outside primary specialization to deliver value across HR domains.
• Support Workforce Planning: Assist with analysis on workforce trends, risks, and opportunities.
• Ensure Data Integrity: Collect and consolidate workforce data, maintaining accuracy and compliance.

The skills & experience you'll need

• Numerate with strong analytical skills: Ability to work with wide-ranging datasets.
• Advanced Excel Skills: Experience with Excel for data analysis.
• Stakeholder Management: Organize, monitor, and improve relationships across the business.
• Strong IT and data management skills: Proficient in Microsoft Office; knowledge of HR systems (e.g., SAP SuccessFactors) and data tools (e.g., Qlik, Power BI) is desirable.
• Commercial Acumen: Understanding of critical business concepts relevant to decision-making.
• Data Dashboards: Ability to track, analyze, and display KPIs and metrics.
• Growth Mindset: Committed to continuous learning and reflection.
• Inclusive Leadership: Leverage diversity of thought to maximize team effectiveness.
• Attention to detail: Ability to identify issues, challenge, and ensure high-quality work.
• Independence and prioritization: Work effectively within tight deadlines.

Our leadership standards

Leading inclusively and Safely: Inspire trust through self-awareness, honesty, and integrity.

Owning outcomes: Make decisions that benefit the organization.

Delivering for the customer: Execute priorities that add value to customers and the business.

Commercially savvy: Bring external perspectives to decision-making.

Growth mindset: Seek growth opportunities for self and organization.

Building for the future: Build diverse, future-ready teams.

What's in it for you, what are the benefits?

• A competitive salary with a 10% bonus.
• Pension: 5% contribution from you, 10% from BT.
• 25 days annual leave plus bank holidays.
• Inclusive family leave policies: 18 weeks paid leave, up to two weeks for carers.
• Flexible benefits: cycle-to-work, private healthcare, season ticket loans, retail discounts.
• Training and development opportunities.
• Discounted broadband, mobile, and TV packages.