Workforce Management Data & Headcount Analyst

Barclays UK; Northampton; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading financial institution in the UK is seeking a Workforce Management Data & Headcount Analyst to support headcount and recruitment planning for thousands of employees. The role involves managing HR data and collaborating with various teams to enhance workforce operations. The ideal candidate will possess strong Excel skills and be able to build relationships with stakeholders. This position offers opportunities for analysis and strategy development to improve staffing and operational readiness.

Qualifications

• Ability to perform activities timely and to high standards.
• Possess in-depth technical knowledge and experience.
• Demonstrate leadership behaviours such as listening and inspiring.

Responsibilities

• Manage staff optimisation, forecasting, and scheduling.
• Collaborate across teams for workforce management processes.
• Develop and implement workforce management strategies.

Skills

Intermediate Excel and data analysis skills

Prioritisation skills

Relationship building with colleagues and stakeholders

Tools

Tableau

Job description

As a Workforce Management Data & Headcount Analyst, you will have the opportunity to influence a significant part of the bank by supporting headcount and recruitment planning for 18,000 employees. Your responsibilities will include managing HR data, cleansing it, and providing insights to Journey Planners. You will collaborate with Recruitment Managers and have governance responsibilities.

Essential skills required for this role:

• Intermediate Excel and data analysis skills
• Prioritisation skills and ability to meet deadlines
• Ability to build and maintain relationships with colleagues and stakeholders

Desirable skills:

• Tableau
• Experience in Workforce Planning

We welcome applications from candidates who can work at one of the following strategic sites: Northampton, Glasgow, Liverpool, Manchester.

You may be assessed on key skills such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills.

Purpose of the role:

To optimise staffing levels, forecasts, scheduling, and workforce allocation through data analysis to improve the customer experience within the bank's operations.

Accountabilities:

• Manage staff optimisation, forecasting, and scheduling by analysing data, business volume, and trends to support workforce allocation.
• Collaborate across teams to align workforce management processes and governance.
• Develop and implement workforce management strategies, processes, and controls to mitigate risks and ensure efficient operations.
• Identify areas for improvement, provide recommendations, and offer feedback and coaching to colleagues.
• Stay informed about industry trends and best practices in workforce management.
• Participate in projects to enhance workforce management efficiency.
• Develop staffing schedules to meet business needs.
• Manage operational readiness plans to support customer outcomes.

Analyst Expectations:

• Perform activities timely and to high standards, promoting continuous improvement.
• Possess in-depth technical knowledge and experience in the area of expertise.
• Lead and support team development, guide work allocation, and coordinate resources.
• Demonstrate leadership behaviours such as listening, inspiring, aligning, and developing others.
• Develop technical expertise and act as an advisor where appropriate.
• Impact related teams and partner across functions.
• Take responsibility for operational results and escalate policy breaches.
• Embed new policies and manage risks and controls effectively.
• Maintain understanding of how the sub-function integrates within the organization.
• Make evaluative judgments, resolve problems, and communicate effectively with stakeholders.

All colleagues are expected to embody Barclays Values: Respect, Integrity, Service, Excellence, and Stewardship, and to demonstrate the Barclays Mindset: Empower, Challenge, and Drive.