Workforce Information Supervisor / ESR and Workforce Lead

Bedfordshire Hospitals NHS Foundation Trust; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A pivotal role at Bedfordshire Hospitals NHS Foundation Trust, leading the Workforce Information Administration Team. This position involves managing ESR data quality, supporting compliance, and contributing to technological advancements, all in a high-paced NHS environment. Join a supportive Trust focused on staff wellbeing and development.

Benefits

Access to high-quality training

Commitment to equality and diversity

Supportive team environment

Qualifications

• Strong ESR knowledge necessary.
• Excellent organisational abilities are required.
• Experience leading and motivating a team in a fast-paced environment.

Responsibilities

• Supervise the Workforce Information Admin Team, managing workload and training.
• Act as the contact for ESR and Payroll queries.
• Maintain ESR data quality and support compliance activities.
• Contribute to digital transformation projects.

Skills

ESR knowledge

Organisational skills

Team leadership

Job description

This pivotal role supports the Workforce Information Manager and Digital Lead in delivering high-quality workforce data services across Bedfordshire Hospitals NHS Foundation Trust. Based at Bedford Hospital, the post holder will lead the Workforce Information Administration Team, acting as the central contact for ESR and Payroll-related matters.

Key responsibilities include maintaining ESR data quality, managing Smartcard and Care Identity Management (CIM) processes, supporting audit and compliance activities, and contributing to digital transformation projects such as Self-Service and Robotic Process Automation. The role also involves supervising team operations, ensuring training compliance, and supporting visa and right-to-work processes.

This is a dynamic position requiring strong ESR knowledge, excellent organisational skills, and the ability to lead and motivate a team in a fast-paced NHS environment.

• Supervise the Workforce Information Admin Team at Bedford Hospital, including workload management, 1:1s, appraisals, and training compliance.
• Act as the central contact for ESR and Payroll queries, liaising with the external Payroll Services Team and resolving issues.
• Maintain ESR data quality, monitor reports (e.g. WOVEN, BI dashboards), and deliver training to HR colleagues.
• Manage Smartcard and RA processes, including user registration, access rights, and promoting Self-Service.
• Support audits and compliance, assisting with internal and external audit preparation.
• Contribute to digital transformation projects, including Self-Service, E-Forms, and Robotic Process Automation.
• Create and update ESR positions and work structures, and suggest system improvements.
• Ensure Right to Work compliance, working with the Visa Compliance Officer to monitor and support visa processes.
  
  

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Our values

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job

For further details / informal visits contact: Name: Benjamin Dawes Job title: Workforce Information Manager and Digital Lead Email address: [e-mail]