Workforce Development & Inclusion Lead | NHS Counter Fraud Authority

NHS Counter Fraud Authority; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A national health organization in London seeks a professional lead for Organisational Development to enhance workforce capabilities and inclusivity. This role involves developing leadership programs and strategic direction in alignment with the organization's culture and equity ambitions. Candidates should possess significant experience in workforce programs and relevant professional qualifications. Flexible and home-based working options available.

Qualifications

• Significant experience in developing people and workforce programs.
• Experience in leading and embedding inclusivity.
• Ongoing CPD to maintain up-to-date practice.

Responsibilities

• Act as the subject matter expert for learning and workforce development.
• Develop leadership programs embedding inclusivity.
• Lead and manage organisational development programs.
• Commission and analyse complex data for organisational needs.

Skills

Developing people and workforce programs

Leading inclusivity initiatives

Strategic leadership

Continuous self-led learning

Data analysis and interpretation

Education

Professional qualifications in Learning and Development

Qualifications in Organisational Development

Leadership and management training

Job description

Overview

The NHS Counter Fraud Authority (NHSCFA) is the national body responsible for all matters relating to the prevention, detection and investigation of economic crime across the NHS.

As part of the People and Workforce Development function’s leadership team this post will act as the professional lead for Organisational Development (OD), Learning and development and Inclusion, providing strategic leadership, expert advice, and direction across these key areas to support the organisation’s culture, capability, and equity ambitions.

We are looking for candidates who have significant experience of developing, implementing and evaluating people and workforce development programmes along with leading and embedding inclusivity. If you have the relevant significant experience alongside professional qualifications in Learning and development/ Organisational Development/ leadership and management alongside evidence of on-going CPD to maintain up to date practice we would encourage you to apply.

We have offices based in Coventry, Newcastle and London; we offer flexible and home-based working and there is some travel to our offices in Coventry and London required.

For an informal chat please contact [e-mail] our Head of PWD

Assessment & Interview will be face to face at Coventry on 16th October 2025. We may close this vacancy early if we receive sufficient applications.

Please see the JD for more information

We have offices based in Coventry, Newcastle and London and also offer flexible and home-based working. The NHSCFA values and respects the diversity of its employees and aims to recruit a workforce which reflects our diverse communities. We welcome applications irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process and consideration of reasonable adjustments for people who have a disability. We accept secondments from the public and private sector; you should have agreement to being released from your current role in principle prior to submitting an application form. When you apply for this role, you will be redirected to our recruitment system TRAC. Please apply without delay as reserve the right to close any vacancies from further submissions when we have received sufficient applications from which to make a shortlist. The CFA does not hold a sponsor licence in respect of skilled worker visas and so is unable to employ candidates requiring sponsorship.

Responsibilities

• Act as the subject matter expert for learning, organisation and workforce development and inclusivity for NHSCFA
• Develop leadership and management programmes, embedding a culture of inclusivity, continuous self-led learning, utilising blended learning and evidence-based approaches
• Establish and embed an ROI framework for learning and development activity (e.g. Kirkpatrick)
• Develop talent management and career development frameworks that align with workforce planning and the organisation’s strategy and people plan
• Undertake diagnostic work, drawing on multiple sources of evidence to assess organisational culture and design sustainable approaches that create culture and behaviour changes
• Lead and manage the design and delivery of organisational development and culture programmes of work, including strategic projects, coaching, mentoring, facilitation, training programmes, action learning, feedback, and action research
• Oversee the development of employee voice and engagement groups such as the People Engagement Group, EDI Group and Mental Health Working Group, aligning with organisational and people strategies
• Ensure compliance with the public sector equality duty
• Support the Head of People and Workforce Development to increase matrix working, collaboration, data and intelligence sharing across the team to maximise effectiveness and impact
• Support policy development work led by the HR Business Partner using diagnostic work and workforce data to embed inclusivity and culture change
• Develop workforce skills analysis and associated development plans with Heads of Service across the organisation
• Provide consultancy and expert support to Heads of Service and teams to increase capability, resilience and adaptability to change or facilitate improvements in performance and engagement
• Audit, analyse and evaluate the impact of OD and culture interventions, disseminate learning and spread good practice
• Audit organisational climate through surveys, questionnaires and feedback methods; design OD interventions to create sustainable culture and behaviour change
• Commission, use and analyse a variety of complex data sources to identify trends, inclusivity insights and future organisational and people needs, and develop solutions
• Lead and be accountable for planning, oversight and delivery of the function in learning, inclusivity and organisation and workforce development

Please see the JD for more information

Qualifications and requirements

We are looking for candidates with significant experience in developing, implementing and evaluating people and workforce development programmes, and experience in leading and embedding inclusivity. If you have the relevant significant experience alongside professional qualifications in Learning and Development, Organisational Development, leadership and management, and ongoing CPD to maintain up to date practice, please apply.

Other

This advert closes on Sunday 21 Sep 2025