Workday Technical Solutions & Integration Manager

Herbert Smith Freehills; London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading company in legal services is seeking a Workday Technical Solutions & Integration Manager in London. This role involves managing Workday integrations and collaborating with HR Systems to improve user experience and efficiency. The ideal candidate will have a solid background in Workday integration solutions and exceptional stakeholder management skills.

Qualifications

• Minimum of 5 years' experience in managing Workday Integrations.
• Proven experience with Workday Integration Cloud and Studio.
• Strong understanding of Workday HCM modules.
• Excellent stakeholder management and communication skills.

Responsibilities

• Manage and develop Workday inbound/outbound integrations.
• Collaborate with HR Systems to implement new functionalities.
• Lead maintenance and configuration of Workday integrations.
• Provide technical expertise for Workday integrations.

Skills

Stakeholder management

Analytical skills

Problem-solving

Communication

Integration expertise

Education

ITIL Service Management Foundation certification

Job description

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Workday Technical Solutions & Integration Manager, London

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Client:

Herbert Smith Freehills

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

69a424e0323b

Job Views:

7

Posted:

18.07.2025

Expiry Date:

01.09.2025

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Job Description:

JOB DESCRIPTION

At Herbert Smith Freehills Kramer, our ambition is to help you achieve your goals.

Exceptional client service and the pursuit of excellence are at our core. We invest in and care about our client relationships, which is why many are incredibly longstanding. And we enjoy breaking new ground, as we have for over 100 years.

We are where you need us to be. We are in the world's largest markets, key financial centres and major growth hubs. Our international footprint is extensive and committed.

We are at our best tackling complexity and navigating change. We work alongside you on demanding contentious matters, exacting regulatory work and complex public and private market transactions. We are recognised as leading in these areas.

We are immersed in the sectors and challenges that impact you. We are recognised as standing apart in energy, ESG, infrastructure and resources. And we're focused on areas of growth that affect every business across the world, including technology and digitalisation.

All of this is achieved by supporting the growth of our people, who help us deliver on our ambition - which is to help you achieve yours.

Your goals. Our ambition.

The Opportunity

Role Summary:
• HSF Kramer have identified a need for a Workday technical solutions and integrations expert to lead us on our journey of transformation and to manage our scope of our pre-existing Workday integrations and future technical product needs.
• The successful candidate will work closely with the HR Systems team to help enhance and deliver innovative and practical solutions, ensuring seamless integration and optimal performance. Additionally, they will collaborate with relevant teams to improve user experience and ensure that our Workday integrations continue to meet the evolving needs of the business.
• We have been live with Workday since November 2023, with our current suite of modules consisting of Core HCM, Recruiting, Absence, Talent & Performance, Core & Advanced Compensation and Peakon. This year we are also onboarding Prism.


Key internal relationships:

• Global HR Systems team
• Head of HR Operations, West and HR Systems
• IT teams within department
• External third-party software vendors of Workday integrated platforms.
While the roles within the division may vary, all involve providing the very best services and systems. You may also have the opportunity to collaborate on challenging projects across the firm.
• To succeed, you will have a strong focus on client service, be able to come up with creative solutions and see beyond complexity to identify the core issues facing the business. In return, we can offer a rewarding career at the forefront of the legal and IT professions, with significant scope for professional development

Key responsibilities:

Your primary responsibilities include:

• Collaborating closely with the Workday Programme Manager to seamlessly implement new functionality and AI capabilities for product efficiency.
• Managing HSF Kramer's suite of Workday inbound/outbound integrations to ensure smooth digital data transfer globally.
• Leading the maintenance of current Workday integrations, assessing and configuring changes to existing architecture.
• Overseeing the design, development, and testing of new integration configurations and enhanced functionality.
• Continuously seeking opportunities to improve process efficiencies and operations within our technical infrastructure through a Workday lens.
• Acting as the go-to specialist for Workday integrations, providing both technical and strategic expertise.
• Advising HR SMT and the global HRIS team on integration requirements and building knowledge of pre-existing Workday integration infrastructure.
Engaging with internal stakeholders and external third-party vendors to ensure seamless client support delivery.
• Identifying and escalating risks promptly and developing and implementing workarounds where required.
• Leading the review of Workday bi-annual releases with relations to integrations.
• Managing the integration of front-end elements and the more complex programming and trouble-shooting elements of the Workday suite.
• Working closely with Data governance to ensure HR data is managed appropriately and safely.

Qualifications, skills and experience:
• Minimum of 5 years' experience in managing and developing Workday Integrations with a professional understanding of general integration landscape.
• Experience designing, programming, and developing in Workday's Extend application with knowledge of JSON programming preferred.
• Excellent stakeholder management skills, experienced in communicating across various departments and audiences to ensure successful delivery of project initiatives whilst supporting the development and knowledge of others.
• Proven experience in Workday Integration Cloud and Workday Studio for developing complex integrations.
• Expertise in Workday Core Connectors and EIB (Enterprise Interface Builder) for building integrations with Workday HCM and other third-party systems.
• Solid experience with Workday HCM modules and understanding of the Workday architecture and system functionality.
• Strong knowledge of Workday Reporting, including creating custom reports & calculated fields.
• Passionate about driving transformation across system automation and efficiencies
• The ability to champion and promote best practice and increase Workday Technical Knowledge and capability across a global landscape.
• Ability to troubleshoot and resolve integration and data flow issues in a timely manner.
• Strong analytical, problem-solving, and debugging skills.
• Excellent written and verbal communication skills with the ability to work collaboratively across teams.
• Ability to write structured guidance to the business regarding matters of integrations
• A good knowledge of current Windows server operating environments, Active Directory and Group Policy
• Working effectively in a matrix-managed environment
• Demonstrable experience of supplier management and commercial acumen
Familiarity with current trends and recent developments in integration landscape
• ITIL Service Management Foundation certification (or equivalent) would be desirable but is not essential

Team

Information Technology

Working Pattern

Full time

Location

London

Contract type

Permanent Contract

Diversity & Inclusion

We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values—Human, Bold, and Outstanding.