Workday Platform Lead

First Rail Holdings; Greater London; Híbrido; GBP 90 000 - 130 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

25 days holiday

Pension contribution 10%

Share schemes (Save as You Earn)

Employee assistance program

Travel offers

Resumo da oferta

First Rail Holdings seeks an experienced leader to manage the Workday platform within its IT team, ensuring stability, scalability, and alignment with enterprise architecture. This role sits in a dedicated IT group and partners with HR and AMS providers to deliver reliable service across the organisation.

You will own the platform roadmap, governance, integrations, and relationships with vendors while driving automation and continuous improvement.

Qualificações

• 7+ years of experience in Workday platform management or enterprise systems leadership.
• Deep understanding of Workday architecture, module configuration, and integration technologies (e.g., REST/SOAP APIs, middleware).
• Knowledge of IT security principles, data encryption, and compliance frameworks (e.g., GDPR, ISO27001).
• Strong experience in IT service management (ITIL), change control, and release management.
• Ability to design and implement scalable, secure, and resilient solutions.
• Work collaboratively with the internal IT Infrastructure Team and our AMS partner.
• Excellent planning, communication, and problem-solving skills.
• Strong leadership and stakeholder engagement capabilities.

Responsabilidades

• Define and execute the Workday platform roadmap in alignment with IT and business strategies.
• Ensure compliance with IT governance, security, and data privacy policies.
• Own platform architecture, integrations, tenant strategy and release planning with a strong focus on IT best practices.
• Oversee API management, middleware solutions, and integration with enterprise systems (e.g., ERP, identity management).
• Manage vendor relationships and AMS support for escalations and optimisations.
• Implement robust monitoring, incident management, and disaster recovery plans.
• Partner with HR and IT teams to ensure seamless service delivery and technical support.
• Work with Workday team, dotted line report into Workday Product Owner.
• Drive automation and process improvements leveraging IT tools and frameworks.

Conhecimentos

Workday platform

Enterprise systems

ITIL

Security & encryption

API integrations

Stakeholder management

Leadership

Formação académica

Workday certifications

ITIL certification

Bachelor's degree in IT or related

Ferramentas

Workday Studio

Workday Report Writer

Workday EIB

AWS

Azure

Descrição da oferta de emprego

Who are we?

First Rail is one of the most experienced rail operators in the UK, with more than 770,000 passenger journeys daily last year across our Department for Transport contracted operations and open access routes. We operate two major UK train operating companies - Avanti West Coast, Great Western Railway (GWR), and two open access passenger rail services, Hull Trains and Lumo. We are also 'shadow operator' on the HS2 programme and operate the London Trams service on behalf of Transport for London. Our First Rail head office is home to specialist teams that provide expert support across the Engineering, Finance, Property, Operations, Procurement, IT, and Human Resources functions of the rail division. First Rail Holdings is part of FirstGroup, the largest rail operator in the UK and second largest bus operator in the UK outside London. FirstGroup operates services throughout the UK and Ireland, with over 30,000 employees providing services that make travel smoother and life easier. FirstGroup works hard to reduce its impact on the environment, introducing cleaner and more environmentally responsible methods of transport.

About the job

Leads the strategic and operational management of the Workday platform, ensuring platform stability, scalability, and alignment with enterprise architecture, IT security standards, and business needs. This role sits in the IT team.

Responsibilities

• Define and execute the Workday platform roadmap in alignment with IT and business strategies.
• Ensure compliance with IT governance, security, and data privacy policies.
• Own platform architecture, integrations, tenant strategy and release planning with a strong focus on IT best practices.
• Oversee API management, middleware solutions, and integration with enterprise systems (e.g., ERP, identity management).
• Manage vendor relationships and AMS support for escalations and optimisations.
• Implement robust monitoring, incident management, and disaster recovery plans.
• Partner with HR and IT teams to ensure seamless service delivery and technical support.
• Work with Workday team, dotted line report into Workday Product Owner.
• Drive automation and process improvements leveraging IT tools and frameworks.

Requirements

• 7+ years of experience in Workday platform management or enterprise systems leadership.
• Deep understanding of Workday architecture, module configuration, and integration technologies (e.g., REST/SOAP APIs, middleware).
• Knowledge of IT security principles, data encryption, and compliance frameworks (e.g., GDPR, ISO27001).
• Strong experience in IT service management (ITIL), change control, and release management.
• Ability to design and implement scalable, secure, and resilient solutions.
• Work collaboratively with the internal IT Infrastructure Team and our AMS partner.
• Excellent planning, communication, and problem-solving skills.
• Strong leadership and stakeholder engagement capabilities.

Preferred Certifications

• Workday HCM Core
• Workday Integration Specialist
• Workday Security Configuration
• IT Certifications ITIL Foundation or higher

Knowledge of Preferred Tools & Technologies

Workday Tools: Workday Studio, Workday Report Writer, Workday EIB (Enterprise Interface Builder)

Cloud Platforms: AWS, Microsoft Azure

Monitoring & Automation: FreshService, PowerShell scripting

About the location

London or Leeds with Hybrid working included

The Reward

Minimum of 10% (5% employer and 5% employee) contribution to your Pension (only applicable to members of the company pension scheme)

Benefits

• 25 days Holiday plus National Bank Holidays
• Travel Offers for Bus and Rail * Shopping Discounts including discounts and cashback on electrical goods, your weekly shop, holidays, cinema trips, car insurance, upgrading your mobile and lots more
• Buy as You Earn – allows you to buy shares each month. You can vary the amount you save or stop it at any time. You need to participate in the scheme for at least 3 years to receive the matching shares * Save as You Earn – allows you to use your savings after three years, to buy shares at a discounted price, or take your savings back as cash
• Employee Assistance Helpline – free, confidential employee support service provided by an independent provider
• Payroll Giving – donate directly from your pay to a Charity of your Choice * After 6 months employment

About FirstGroup

FirstGroup is a leading private sector provider of public transport. We provide easy and convenient mobility, improving quality of life by connecting people and communities. Our services are a vital part of society – transporting customers for business, education, health, social and leisure purposes. We create solutions that reduce complexity, making travel smoother and life easier, and work hard to reduce our impact on the environment, introducing cleaner and more responsible methods of transport. Our businesses are at the heart of our communities, and the essential services we provide are critical to delivering wider economic, social, and environmental goals.