Workday Platform Lead

FirstGroup plc; City of Westminster; Sur place; GBP 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Pension plan (10%)

25 days holiday

Travel offers

Shopping discounts

Buy as You Earn shares

Save as You Earn shares

Employee assistance helpline

Payroll giving

After 6 months employment

Résumé du poste

First Rail seeks a senior leader to manage the Workday platform, aligning IT and business strategies across governance, security, and enterprise architecture. You will own the platform roadmap, architecture, and integrations with ERP and identity management, while guiding vendor relationships and AMS support.

The role requires strong ITIL discipline, incident and release management, and a proactive approach to automation and scalable, secure solutions. Collaboration with HR and IT is essential.

Qualifications

• 7+ years of experience in Workday platform management or enterprise systems leadership.
• Deep understanding of Workday architecture, module configuration, and integration technologies (REST/SOAP APIs, middleware).
• Knowledge of IT security principles, data encryption, and compliance frameworks (GDPR, ISO27001).
• Strong experience in IT service management (ITIL), change control, and release management.

Responsabilités

• Define and execute the Workday platform roadmap in alignment with IT and business strategies.
• Ensure compliance with IT governance, security, and data privacy policies.
• Own platform architecture, integrations, tenant strategy and release planning.
• Oversee API management, middleware solutions, and integrations with ERP and identity systems.
• Manage vendor relationships and AMS support for escalations and optimisations.
• Implement monitoring, incident management, and disaster recovery plans.
• Partner with HR and IT teams to ensure seamless service delivery and technical support.

Connaissances

Workday management

IT governance

Security compliance

Stakeholder management

Leadership

Automation & tools

Formation

Workday Certifications

ITIL Foundation

Outils

Workday Studio

Workday Report Writer

Workday EIB

AWS

Azure

FreshService

PowerShell

Description du poste

Leads the strategic and operational management of the Workday platform, ensuring platform stability, scalability, and alignment with enterprise architecture, IT security standards, and business needs. This role sits in the IT team. Your main responsibilities will be:

• Define and execute the Workday platform roadmap in alignment with IT and business strategies.
• Ensure compliance with IT governance, security, and data privacy policies.
• Own platform architecture, integrations, tenant strategy and release planning with a strong focus on IT best practices.
• Oversee API management, middleware solutions, and integration with enterprise systems (e.g., ERP, identity management).
• Manage vendor relationships and AMS support for escalations and optimisations.
• Implement robust monitoring, incident management, and disaster recovery plans
• Partner with HR and IT teams to ensure seamless service delivery and technical support. Work with Workday team, dotted line report into Workday Product Owner.
• Drive automation and process improvements leveraging IT tools and frameworks
  7+ years of experience in Workday platform management or enterprise systems leadership.
• Deep understanding of Workday architecture, module configuration, and integration technologies (e.g., REST/SOAP APIs, middleware).
• Knowledge of IT security principles, data encryption, and compliance frameworks (e.g., GDPR, ISO27001).
• Strong experience in IT service management (ITIL), change control, and release management.
• Ability to design and implement scalable, secure, and resilient solutions.
• Work collaboratively with the internal IT Infrastructure Team and our AMS partner.
• Excellent planning, communication, and problem-solving skills.
• Strong leadership and stakeholder engagement capabilities.

Preferred Certifications

• Workday Certifications
• Workday HCM Core
• Workday Integration Specialist
• Workday Security Configuration
• IT Certifications
• ITIL Foundation or higher

Knowledge of Preferred Tools & Technologies

• Workday Tools: Workday Studio, Workday Report Writer, Workday EIB (Enterprise Interface Builder)
• Cloud Platforms: AWS, Microsoft Azure
• Monitoring & Automation: FreshService, PowerShell scripting

First Rail is one of the most experienced rail operators in the UK, with more than 770,000 passenger journeys daily last year across our Department for Transport contracted operations and open access routes. We operate two major UK train operating companies - Avanti West Coast, Great Western Railway (GWR), and two open access passenger rail services, Hull Trains and Lumo. We are also 'shadow operator' on the HS2 programme and operate the London Trams service on behalf of Transport for London. Our First Rail head office is home to specialist teams that provide expert support across the Engineering, Finance, Property, Operations, Procurement, IT, and Human Resources functions of the rail division. First Rail Holdings is part of FirstGroup, the largest rail operator in the UK and second largest bus operator in the UK outside London. FirstGroup operates services throughout the UK and Ireland, with over 30,000 employees providing services that make travel smoother and life easier. FirstGroup works hard to reduce its impact on the environment, introducing cleaner and more environmentally responsible methods of transport.

• Minimum of 10% (5% employer and 5% employee) contribution to your Pension (only applicable to members of the company pension scheme)
• 25 days Holiday plus National Bank Holidays
• Travel Offers for Bus and Rail
• Shopping Discounts including discounts and cashback on electrical goods, your weekly shop, holidays, cinema trips, car insurance, upgrading your mobile and lots more
• Buy as You Earn - allows you to buy shares each month. You can vary the amount you save or stop it at any time. You need to participate in the scheme for at least 3 years to receive the matching shares
• Save as You Earn - allows you to use your savings after three years, to buy shares at a discounted price, or take your savings back as cash
• Employee Assistance Helpline - free, confidential employee support service provided by an independent provider
• Payroll Giving - donate directly from your pay to a Charity of your Choice
• After 6 months employment