Workday Enterprise Systems Manager

Second Renaissance; London; On-site; GBP 65,000 - 90,000; Full time

Job summary

A leading company is looking for a Workday Enterprise Systems Manager to optimize their Workday platform. The successful candidate will enhance operational processes, collaborate with IT and Finance teams, and implement innovations focusing on AI and automation. Strong Workday expertise and experience in managing system integrations are essential for this role.

Qualifications

• Strong hands-on experience with Workday modules including HCM and Financials.
• Solid understanding of business processes in HR and Finance.
• Familiarity with APIs, EIBs, JSON, XML.

Responsibilities

• Manage all aspects of implementing and optimizing Workday modules.
• Ensure robust development practices are followed according to ITIL best practices.
• Monitor and resolve escalated BAU issues.

Skills

Workday development and configuration

System integration

Change delivery

Workday Integrations

Agile delivery methods

Job description

About us…
The Francis Crick Institute is Europe’s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose, and treat illnesses such as cancer, heart disease, infectious diseases, and neurodegenerative conditions.

The Crick is a place for collaboration, innovation, and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture. We’ve removed traditional boundaries of departments, divisions, and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high-quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy.

About the role…
If you are an experienced Senior Workday Developer/Technology Lead with strong Workday expertise, this may be a great opportunity for you to join as a Workday Enterprise Systems Manager.

This role will play a key part within the IT Operations team, ensuring Workday provides value and ROI. Reporting to the Head of Enterprise Systems Change, you will own the technical development (enhancements and BAU), health, and integration of our Workday platform. This includes creating custom applications and PoCs as needed and working closely with People, Finance (including Procurement/Sourcing), and ITO Teams. Innovation, including automation and AI development, is a key focus.

You will join a team managing and enhancing how Workday supports organizational processes and improves customer experience for colleagues.

What you will be doing
As a Workday Enterprise Systems Manager at the Crick, you will:

- Ensure Workday aligns with business needs and IT strategic objectives (collaborating with IT Operations (ITO), People, and Finance teams) by capturing, assessing, and prioritizing improvements across these areas, ensuring agile sprints are delivered on time, within scope, and budget.
- Manage all aspects of implementing, configuring, and optimizing Workday modules, working with cross-functional colleagues to create detailed designs, define technical specifications, and develop delivery plans.
- Ensure robust development practices, including coding standards, testing, and documentation, are followed and continuously improved through lessons learned/retrospective exercises, in accordance with ITIL best practices. Be aware of GDPR considerations and manage related risks.
- Monitor the health, usage, and compliance of Workday and its applications.
- Create and maintain internal technical documentation and manuals regarding Workday processes and automation tasks.
- Monitor and resolve escalated BAU issues, providing advanced troubleshooting, root cause analysis, and continuous improvement.

About you…
You will bring…
- Strong hands-on Workday development and configuration experience in modules such as HCM, Core HR, Financials, Absence, Security, and Integrations, including AI and automation.
- Solid understanding of business processes in these areas.
- Experience in system integration, platform development, and change delivery in an enterprise context, including large-scale data uploads.
- Knowledge of Workday Security Model: managing domains, security groups, and role-based access controls.
- Proficiency with Workday Integrations: EIBs, Core Connectors, Workday Web Services (WWS), APIs, and Web Services (REST/SOAP), JSON, and XML.
- Experience with Change Control & QA, including peer reviews, structured testing, deployment practices, and environment management.
- Familiarity with Agile or iterative delivery methods.
- Awareness of Workday roadmap, emerging features, and innovation opportunities.

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