Work Placement and Alumni Coordinator

P. Ducker Systems Ltd; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading educational organization seeks a Work Placement and Alumni Coordinator to oversee the work placement programme and manage alumni relations. This full-time role involves coordinating schedules, maintaining databases, and fostering employer partnerships to enhance the student experience. The ideal candidate will have strong organisational skills, attention to detail, and experience in CRM systems.

Qualifications

• Excellent attention to detail is essential.
• Strong organisational and multitasking skills required.
• Experience managing large databases preferred.

Responsibilities

• Coordinating work placements and maintaining employer databases.
• Managing alumni databases and events.
• Supporting communication between students, employers, and school.

Skills

Attention to detail

Organisational skills

Communication skills

CRM experience

Database management

Microsoft Office proficiency

Tools

Monday.com CRM

Microsoft Teams

O365

Job description

Job Title: Work Placement and Alumni Coordinator

Working Pattern: Full-Time (40 hours per week – Monday – Friday with Occasional Saturdays/Evenings)

Location: Office Based (with occasional travel to events)

Reporting to: Director of Higher Education

Main Purpose of the Job:

The Work Placement and Alumni Coordinator is responsible for coordinating all elements of the Leiths Culinary Diploma work placement programme alongside the Leiths List Manager. This will include the creation and maintenance of a database of all participating employers, implementation and tracking of the work placement assessment procedure and implementation of formal contractual agreements.

This role will also be responsible for bringing together the Leiths Education Alumni Database, managing/updating the database as needed and supporting the Leiths List Manager in the running, review and development of Leiths List.

Key working relationships:

Director of Higher Education, Leiths List Manager, Head Teacher, Director of Partnerships & Business Development, Teaching Team, Admissions and Events Executive

Work Placement Programme Responsibilities:

• Coordinating Leiths Culinary Diploma work placement programme in support of both students and employers alongside the Leiths List Manager
• Coordinating placement schedules, resolving issues where needed and ensuring effective communication between school, employers and students
• Processing employer partner agreements, including Risk assessments and Health and Safety documentation
• Creating and maintaining a database of all participating employers
• Implementing and tracking the work placement assessment procedures in coordination with the teaching team
• Collecting, recording and sharing structured assessments and feedback from both students and employers
• Supporting and maintaining relationships with participating employers
• Researching and building relationships with new potential participating employers
• Onboarding new participating employers
• Alongside the Leiths List Manager, providing in person support to students at the school for matters relating to Leiths List and the work placement programme
• Work with the Leiths List Manager to review and develop the existing Leiths List with a view to growing the service and maximizing revenue generation

Alumni Responsibilities:

• Creating, managing and regularly updating a database of Leiths alumni
• Formalise and implement a tracking process for Leiths alumni using the appropriate Database/CRM
• Coordinate Alumni gatherings and events alongside the Admissions and Events Executive
• Work with Marketing on Alumni correspondence

General

• Attend Leiths Open House or other promotional events as required
• Ongoing project work
• Respond in person, by telephone or email to staff, students, visitors, alumni and employers in a professional and customer focused manner
• Provide a courteous and knowledgeable point of contact for people both within and outside Leiths responding in person, by telephone or email to staff, students and visitors
• Comply with all relevant School policies and procedures including Health and Safety and Child Protection

Skills and Experience

Essential:

• Excellent attention to detail
• Strong organisational skills and ability to multitask
• Excellent communication skills (both in person and virtual)
• Experience using a CRM (Monday.com CRM would be preferable)
• Experience managing and maintaining a large database
• Proficient in Microsoft Office (Excel and Word in particular)
• Experience using Teams and O365

Desirable:

• Experience working in an educational organisation
• Previous experience with Alumni engagement
• Previous experience in work placement programmes

To deliver services effectively, a degree of flexibility is needed, and the post holder may be required to perform work not specifically referred to here.

This position requires a Disclosure and Barring Service (DBS) check, which will reveal any unspent convictions. A criminal record may not necessarily be a bar to employment, as any decision will be treated on its merits and individual circumstances subject to Leiths’ overriding obligation to protect the students in its charge and the safety of Leiths’ staff.

All staff have a responsibility and duty of care to safeguard and promote the welfare of pupils. Staff must be aware of the systems within Leiths which support safeguarding and must act in accordance with the School’s Safeguarding & Child Protection policy and Code of Conduct. Staff will receive appropriate child protection training which is regularly updated.