Work Coordinator

Unika; Liverpool; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading service provider is seeking a Work Coordinator in Liverpool. This role involves prioritising backfill tasks, managing schedules, and maintaining customer relationships. Ideal candidates will have scheduling experience and strong communication skills. The position offers a supportive environment focused on personal development and wellbeing.

Benefits

23 days annual leave + bank holidays

24/7 GP access

Mental health support

Fitness programs

Ongoing professional development

Qualifications

• Good level of education.
• Previous call handling/scheduling experience.
• Ability to operate a computerised database system.
• Good knowledge of office working systems.
• Excellent communication skills.
• Ability to work independently and as part of a team.
• Demonstrate strong analytical skills and the ability to manage change.

Responsibilities

• Prioritising and scheduling backfill and reinstatement tasks.
• Managing customer and client relationships.
• Updating regulatory information in real time.
• Providing efficient responses to operational issues.

Skills

Communication skills

Analytical skills

Scheduling experience

Computerised database system operation

Teamwork

Education

Good level of education

Job description

We are looking for a work coordinator to join our Heating and Compliance team,based in Knowsley.

We Can Offer You

• Work-Life Balance: 23 days annual leave + bank holidays, plus flexibility with overtime
• Health & Wellbeing: 24/7 GP access, mental health support, fitness programs, and more
• Training & Growth: Ongoing professional development to keep you at the top of your game
  
  

Your Role

• Monday to Friday 8:00 - 17:00 in the office
• Prioritising and scheduling backfill and reinstatement tasks
• Rescheduling jobs that fall out of programme
• Help us manage contract requirements for a range of jobs
• Handling calls, scheduling a range of works
• Validating each job to ensure the required information is available
• Managing the customer and client relationships
• Ensuring all regulatory information is updated and logged in real time with status updates on the internal system
• Provide an efficient and flexible response to operational issues, to maintain levels of service delivery and programme works in line with contract specific requirements and engineer and supervisor capabilities and timescales
  
  

What We Need From You.

• Good level of education
• Previous call handling/scheduling experience
• Ability to operate a computerised data base system
• Good knowledge of office working systems
• Excellent communication skills
• Ability to work independently and as part of a team
• Demonstrate strong analytical skills and the ability to manage change
  
  

Why Liberty?

We're a diverse, supportive team with a focus on personal development, wellbeing, and making a real difference in the communities we serve. Liberty offers you a chance to work with the best in the industry and continuously improve your skills while enjoying a rewarding career.

Apply Today!

Click “Apply” below to join Liberty as a Work Coordinator. We look forward to hearing from you!

Closing Date: 13th August 2025 (We may close early due to high demand)

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