Work-Based Coach – Digital Apprenticeships (ICT Level 3 & Network Engineer Level 4)

TN United Kingdom; United Kingdom; Remote; GBP 30,000 - 50,000; Full time

Job summary

A leading independent training provider is seeking a Work-Based Coach for Digital Apprenticeships. This role involves supporting apprentices in IT and networking, helping them build essential skills and prepare for industry roles. The position offers flexible, remote working and opportunities for career development.

Benefits

Flexible, 100% remote working

Ongoing CPD and career development opportunities

Qualifications

• Proven industry experience in IT support, networking, or infrastructure.
• Knowledge of hardware, networking, security, cloud services, or troubleshooting.
• Passion for developing others with excellent coaching skills.

Responsibilities

• Provide 1:1 and group coaching aligned with apprenticeship standards.
• Guide apprentices from onboarding through to End Point Assessment (EPA).
• Track and report on learner progress and skills development.

Skills

IT support

Networking

Coaching

Communication

Organizational skills

Education

Relevant assessor or teaching qualifications (e.g., A1, CAVA, PTLLS)

Job description

Work-Based Coach – Digital Apprenticeships (ICT Level 3 & Network Engineer Level 4)

Location: Remote

Contract: Full-Time | Permanent

Salary: Competitive

Start Date: ASAP

About Us

We are an independent training provider committed to delivering innovative digital apprenticeships that transform lives and fuel careers. Our mission is to inspire the next generation of tech talent.

The Role

We are seeking a Work-Based Coach with strong industry experience in IT, networking, or digital infrastructure to support apprentices on their journey to becoming confident, job-ready professionals. You will help learners build essential skills, support their progress, and prepare them for industry roles.

Responsibilities

1. Provide 1:1 and group coaching aligned with apprenticeship standards and workplace roles.
2. Guide apprentices from onboarding through to End Point Assessment (EPA).
3. Offer contextual support to apply learning in real-world scenarios.
4. Track and report on learner progress and skills development.
5. Collaborate with employers and delivery teams to ensure successful outcomes.
6. Deliver coaching remotely or in-person as required.

Candidate Requirements

Essential:

• Proven industry experience in IT support, networking, or infrastructure (e.g., 1st/2nd/3rd line, network admin/engineer, cybersecurity, service desk).
• Knowledge of hardware, networking, security, cloud services, or troubleshooting.
• Awareness of AI tools, automation, and agent-based systems.
• Passion for developing others with excellent coaching and communication skills.
• Strong organizational and documentation skills.

Desirable:

• Experience in apprenticeships, coaching, or mentoring.
• Knowledge of apprenticeship standards and EPA process.
• Relevant assessor or teaching qualifications (e.g., A1, CAVA, PTLLS).

Additional Information

We offer flexible, 100% remote working, ongoing CPD, and career development opportunities. Join a mission-led team dedicated to shaping a diverse and future-ready digital workforce. Competitive salary with growth potential.

Application Process

If you are passionate about technology and helping others grow, please apply with your CV and a brief cover note explaining why you're a great fit. Be aware that all successful applicants will undergo an Enhanced DBS check and relevant suitability assessments.

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